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2003 IMTA Proceedings - International Military Testing Association

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efore reporting the results.<br />

b) Although the information on the morale of a unit may be interesting for the next level up<br />

(battalion), passing on information about morale is a sensitive issue. Care should be taken<br />

to avoid passing on information gained by the morale instrument being seen as an<br />

inspection by the next level up. In this way the information value of the instrument is lost,<br />

which is not desirable. This is why the team commander is asked for approval sending the<br />

team results to the battalion commander.<br />

c) Changing requires response time. High morale is not something that can be achieved in a<br />

short time, whereas a specific (negative) event can cause a fairly quick decrease in morale.<br />

For instance, when there are low scores on group cohesion and trust in leaders in a<br />

platoon, it will not be so easy to improve quickly.<br />

The results described below were partly derived from interviews with team commanders and<br />

are partly based on their experience. Anonymity means that specific results cannot be dealt<br />

with, but in general the following conclusions can be drawn so far:<br />

Application of the DMQ<br />

During SFOR, the DMQ was used in units in Bosnia as a direct advisory instrument for team<br />

commanders in the field. The results are the most reliable and widely available indicators so<br />

far for the morale of a team and team commanders are satisfied with the applied analysis and<br />

advice. They usually recognize and confirm the results during the presentation and, if this is<br />

not the case, they return to it at a later measurement and generally confirm the earlier<br />

findings.<br />

The respondents are open, positive and willing to complete the questionnaires. Almost no one<br />

misses the sessions and the discussions are serious and open. The team commanders process<br />

the (positive and negative) results and plan the solutions together with the behavioral<br />

scientists.<br />

The DMQ is currently used where a commander so requires. Experience has shown that<br />

almost all commanders decide, following consultation with the Behavioral Sciences Division,<br />

to use the instrument in the context of the mission abroad. After the reports are finished,<br />

commanders are asked to assess the use of the instrument by means of a report mark. These<br />

report marks show how much the DMQ is appreciated.<br />

Training prior to the mission<br />

Within the armed forces morale is often used as an indicator for deployment readiness and<br />

combat readiness. In view of the fact that aspects of morale only demonstrate their<br />

effectiveness under operational conditions, the important thing is to act preventively and to<br />

gain insight into aspects of morale before deployment. However, during combat readiness<br />

preparation for the mission – frequently as a result of a lack of time – often insufficient<br />

attention is paid to teambuilding and the conditions for creating cohesion and trust can not<br />

always be achieved. In particular, since logistic units are often formed just before deployment,<br />

their morale scores are in general lower than those of combat units.<br />

The same applies to military personnel sent on missions abroad individually.<br />

HOW TO PROCEED<br />

Behavioral scientists are increasingly being deployed in the operational environment. This has<br />

proved its worth in the application of the morale instrument. The Dutch Morale Questionnaire<br />

is currently being expanded by variables concerning dealing with stress and the influence of<br />

355<br />

45 th Annual Conference of the <strong>International</strong> <strong>Military</strong> <strong>Testing</strong> <strong>Association</strong><br />

Pensacola, Florida, 3-6 November <strong>2003</strong>

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