Working Life Barometer in the Baltic Countries 2002 (pdf) - mol.fi

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In the question of conflicts, Estonia is astonishingly stable. The proportion
experiencing conflicts between superiors and employees either a lot or quite a
lot has increased since the last survey by a mere one per cent, which could be
explained as due to random variation. For all the other conflict types, the percentages
are the same as in the preceding study. This plays a part in confirming
the reliability of the results. If the question were misunderstood or if the
research were unreliable, the same percentages could not in practice recur in a
survey of such wide extent.
50%
40%
30%
20%
10%
0%
CONFLICTS WITHIN A WORKPLACE IN ESTONIA
19% 18%
13% 13%
1998 and 2002
9% 9%
11% 11%
6% 6%
Quite a lot
Between superiors Rivalry, internal With clients Between Between groups Threat of
and employees competition employees of employees physical or
mental
violence
3% 3%
'98 '02 '98 '02 '98 '02 '98 '02 '98 '02 '98 '02
As seen above, conflicts definitely occur less in Estonia than in Latvia and
Lithuania. The situation there in this respect is thus good. Estonia's constant
result, however, does not signify a positive development, but rather a stabilisation
in the situation. Its relative position among the other Baltic countries
has improved in this case owing to the increased proportions of conflicts in
Latvia and the already considerable ones in Lithuania.
When conflicts are examined according to gender and sector in Estonia, it becomes
apparent that gender is of no practical significance to the conflict issue.
The sector, however, is significant: all the conflicts under study are more
common in the public than the private sector.
A lot