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Working Life Barometer in the Baltic Countries 2002 (pdf) - mol.fi

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193<br />

TELEWORK AND INFORMATION<br />

TECHNOLOGY IN WORKING LIFE<br />

This chapter will exam<strong>in</strong>e telework and <strong>the</strong> use of modern <strong>in</strong>formation technology<br />

as part of one's job. In all <strong>the</strong> <strong>Baltic</strong> countries, a relatively clear division<br />

<strong>in</strong>to three groups is noticeable as regards <strong>the</strong> use of <strong>in</strong>formation technology<br />

devices at work. A great majority do not, <strong>in</strong> practice, participate at all <strong>in</strong><br />

<strong>the</strong> use of data technology. A completely opposite group, consist<strong>in</strong>g of 20 %<br />

of <strong>the</strong> work<strong>in</strong>g population <strong>in</strong> Latvia and Estonia and 15 % <strong>in</strong> Lithuania, use<br />

<strong>in</strong>formation technology devices almost constantly <strong>in</strong> <strong>the</strong>ir work. A third, relatively<br />

small proportion fall <strong>in</strong>to a group located <strong>in</strong> between <strong>the</strong> above-mentioned<br />

extremes.<br />

TELEWORK AND DOING ONE’S PRINCIPAL JOB AT HOME<br />

The <strong>Baltic</strong> country where telework was most prevalent was Latvia, where it<br />

was done by 15 % of <strong>the</strong> work<strong>in</strong>g population. In Lithuania, 12 % were teleworkers;<br />

and <strong>in</strong> Estonia, 8 %. These percentages can be considered reasonably<br />

high on <strong>the</strong> <strong>in</strong>ternational scale (cf. e.g. Telework 2001, SIBIS <strong>2002</strong>). There is,<br />

however, reason to doubt whe<strong>the</strong>r <strong>the</strong>re is such a large proportion of teleworkers<br />

<strong>in</strong> Latvia, because as many as 16 % of those workers <strong>the</strong>re who did not use<br />

a computer or a mobile phone <strong>in</strong> <strong>the</strong>ir work, stated that <strong>the</strong>y did telework. To<br />

do telework, however, one or <strong>the</strong> o<strong>the</strong>r of <strong>the</strong>se tools is most often required.<br />

The percentage <strong>fi</strong>gure here for Latvia's teleworkers, <strong>the</strong>refore, can probably be<br />

reckoned as an exaggeration. Some degree of misunderstand<strong>in</strong>g may have<br />

happened <strong>in</strong> <strong>the</strong> Latvian case 1 .<br />

1 In Estonia, under 3 % of those work<strong>in</strong>g people who did not use a computer or a mobile phone<br />

reported that <strong>the</strong>y did telework. In Lithuania, only one such person answered this way. The fact that<br />

Latvia's proportion is many times as great would <strong>the</strong>refore <strong>in</strong>dicate a misunderstand<strong>in</strong>g.

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