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Working Life Barometer in the Baltic Countries 2002 (pdf) - mol.fi

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216<br />

of, room and opportunities should be created at <strong>the</strong> workplace for mak<strong>in</strong>g improvement<br />

suggestions. This is often tied up with <strong>the</strong> organisational culture.<br />

Even small suggestions for improvement can be understood as <strong>in</strong>novations.<br />

Because <strong>the</strong> <strong>in</strong>novation process is always a social process, <strong>the</strong> attitude of <strong>the</strong><br />

management toward <strong>the</strong> suggestions of its personnel plays a very important<br />

role (Forssen <strong>2002</strong>).<br />

In Latvia, Estonia and F<strong>in</strong>land, a little over half of <strong>the</strong> work<strong>in</strong>g people had<br />

made one or more suggestions dur<strong>in</strong>g <strong>the</strong> year prior to <strong>the</strong> survey, with <strong>the</strong> aim<br />

of improv<strong>in</strong>g work<strong>in</strong>g conditions, work<strong>in</strong>g methods or <strong>the</strong> quality of services.<br />

In Lithuania, <strong>the</strong> correspond<strong>in</strong>g proportion was def<strong>in</strong>itely smaller (42 %). In<br />

all <strong>the</strong> countries, a majority of those who had made suggestions had made<br />

more than one dur<strong>in</strong>g that one-year period.<br />

INITIATIVES CONCERNING IMPROVEMENT OF WORKING<br />

CONDITIONS, WORKING METHODS OR THE QUALITY OF SERVICES<br />

100%<br />

80%<br />

60%<br />

40%<br />

20%<br />

0%<br />

56%<br />

With<strong>in</strong> <strong>the</strong> last 12 months<br />

54%<br />

42%<br />

Several times<br />

Once<br />

55%<br />

LATVIA ESTONIA LITHUANIA FINLAND<br />

When <strong>in</strong>itiative is exam<strong>in</strong>ed accord<strong>in</strong>g to sector, it comes to light that <strong>in</strong> Estonia<br />

and Latvia, suggestions for improvement have, <strong>in</strong> practice, been made just<br />

as commonly <strong>in</strong> <strong>the</strong> public and private sectors. The Lithuanian situation <strong>in</strong> this<br />

respect is very different. There, such <strong>in</strong>itiatives have been considerably more<br />

numerous and widespread <strong>in</strong> <strong>the</strong> public than <strong>in</strong> <strong>the</strong> private sector. Lithuania's<br />

private sector is problematic accord<strong>in</strong>g to measurement by many different <strong>in</strong>-

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