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Marketing Your Consulting Services.pdf - epiheirimatikotita.gr

Marketing Your Consulting Services.pdf - epiheirimatikotita.gr

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<strong>Your</strong> designer should speak with you about selecting a provider and the kind<br />

of services you will want to have. <strong>Your</strong> designer should also discuss sending notices<br />

to Internet directories and search engines to attract visitors to your site. Contact<br />

your attorney if you intend to accept online credit card transactions or conduct<br />

contests. These raise legal issues for which you need an expert’s advice.<br />

The address you choose should be something that is easy to remember and that<br />

makes sense to your potential clients. Using your corporate name is the easiest.<br />

Ours was not available. One of our employees, Garland, came up with something<br />

that is almost as good. Our address is www.ebbweb.com. The advantage of our<br />

name is that it is easy to remember. However, it is not easy to say clearly. A clear<br />

domain name is necessary; a <strong>gr</strong>eat domain name is a competitive tool. Leslie<br />

Charles’ website is www.whyiseveryonesocranky.com, the name of her book. Very<br />

practical and clever. I highly recommend that you choose a .com address. It is an<br />

assumption in the world of business. Also keep it simple.<br />

Luick tip . . .<br />

Unify your web address and e-mail address. For example,<br />

elaine@ebbweb.com.<br />

Maintain <strong>Your</strong> Website<br />

You will want to post new information to your website every month or two. This is<br />

a responsibility that can become a burden if you are not clear about it up-front.<br />

You want people to return to your site. Seeing the same thing after the second or<br />

third visit will not encourage them to return.<br />

Visit your site regularly. Respond to e-mail and requests within twenty-four<br />

hours. If you have an order process, complete an order yourself to ensure that the<br />

process remains as smooth as you desire.<br />

Ask your clients to visit your website and provide you with suggestions. What<br />

would they like to see more of, less off, deleted, changed, or added? Would they like<br />

how-to advice? Articles they could download for their own newsletters? More information<br />

about your services? You won’t know until you ask.<br />

<strong>Your</strong> visitors should learn enough about you and your firm from your website<br />

to gain confidence in your skills and abilities. <strong>Your</strong> website should not only exude<br />

the kind of image you desire, but also the credibility you have earned.<br />

<strong>Marketing</strong> Technology: What Will Work for You? 215

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