PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Thesis Keith Gale 2013letters and certificates. Examples of evidence are contained withinAppendix 8 of this thesis.• Quality of data can be explored at a greater depth than more usuallyavailable. Data for quantitative analysis of project outcomes from anoperational life cycle between tender process and completion is available forthe study period whilst parallel qualitative views are collected from thoseinvolved with project management over the same period.In summary, this case study gathers information from all infrastructure capital workswithin the organisation between 2008 and 2010 (100% sample size), questionnaireresponses from 100 participants out of an estimated population of 180 (55.6% samplesize) and 10 structured in-depth interviews (5.6% sample size). Sample sizes forqualitative studies are discussed further in successive chapters.4.11 Sources of evidence for this researchThis case study starts in May 2006 by looking at the operation of constructionprojects controlled by the organisation and collecting outturn data from that point.Data on projects is collected from May 2006 until May 2008 which is represented bydiscrete or traditional projects. The study then follows research starting with theconceptual objectives of the organisation to development of performance controls,contractual mechanisms and mechanisms in delivery of the frameworks. During thisformulation period within Hampshire, evidence has uncovered an extensiveconsultation period of approximately eighteen months involving clientrepresentatives, suppliers and managers, invited to identify optimum project outturnsand suggest areas of improvement in delivery of construction projects. Thiscumulates into Executive Member reports included at Appendix 2 which gainspolitical support and complies with the democratic process required of theorganisation.4.12 Reliability of case study evidenceEgan (1998) commented that ‘the industry must replace competitive tendering withlong term relationships base on clear measurement performance in quality andefficiency … (by) producing its own structured, objective performance measuresagreed with clients……construction companies must prepare comparative94