PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Appendices to Thesis Keith Gale 2013where the option was a target cost contract, was chosen to share risks in a differentway to other forms of contract, err and that was done because of the nature of thework. The ECI theory which is not commonly used err by Hampshire or by many ofmy other clients, err in that circumstance, not only in my opinion, was extremelybeneficial to the end result, and engendered a commonality and a team workapproach. So in that respect and I don’t think had Winchester High Street beensecured outside of that framework, it wouldn’t have been secured in the same way. Ithink it’s very unlikely it would have been secured in the same way, and I think as aresult of that, I think that the outcome potentially would not have been as good. Now,you can also then turn to a less high profile, a less potentially problematic and lowerrisk contract, err, such as improving a waste disposal facility for example, a sort offairly straight forward traditional type of contract. Now you know, I think in terms ofthe relationships there, where the framework improves relationships, is therelationship in part because you’re familiar with working with each other? Businessis being about people, and successful business is about people working together. Andthat’s where the comparison between the private sector and the public sector is quiteinteresting because, and I would say as a company very roughly 50% of our work isthe private sector clients and the other 50% is for public sector clients. And most ofwhich, we have these strong relationships but naturally, by the rules of publicprocurement there are more barriers in the way of developing personal relationshipswith the public sector. And that’s not a criticism, but by its nature, there are, has tobe more checks and balances when you’re dealing with a public organisation. Whenyou look at private organisations, and your relationship with them, you work verywell, once you’ve developed a relationship, you work very close and you get the bestresults for both parties. I could give you numerous examples of that where a goodrelationship with people who know each other, who will work well together, have arelationship, will work best together. And if you work best together, then its notsurprising that you’re going to end up with a better outcome. I think to a certainextent, and again, you know there are limitations to that, but those limitations areenforced by whoever issues and informal contract, which, as I’ve said is importantbecause, it’s a publicly secured product that we have to do and therefore you have tohave that formality. There will always be difference between the public and privatesector and quite rightly so really, I think the thing that encourages strongerrelationships is working together and developing a relationship.369