PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Appendices to Thesis Keith Gale 2013Code name: 08 SJOrganisation: Contractor/supplierProfession: Chartered EngineerGender: MYears experience: 30 yearsSeniority: Managing Director – Company with £35M p.a. turnoverKnowledge of frameworks and traditional procurement methods: yes bothQ6 In your view, what are the drivers that encourage suppliers to start on time?Umm, its like a professional thing to do. You start on the time the client wants you tostart because that’s what you’re contracted to do, and it’s the best way of satisfyingthe client. Get the first bit wrong and you’ve got off to a bad start.Q7 In your view, what are the drivers that encourage suppliers to finish on time?Err, well, in different environments we always try to finish as early as we can just forpure commercial merit because obviously the sooner you finish the less your fixedcosts are going to be, assuming you’re not going to have to increase resourcesdisproportional to those small fixed costs. Err, but in some environments you sharewith the client the urgency of a situation, for example in the airports, if we’reworking on the stand and there’s an aeroplane due to come in at five o’ clock in themorning, not finishing on time is not an option. So when we’re working on airwayswe’ve got a fixed position and we’ve got to be finished at 5’oclock in the morning,not finishing on time is not an option. So you know, the whole organisation and allthe management and the efforts of everybody is geared around every eventuality for421