PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Appendices to Thesis Keith Gale 2013I think there’s the opportunity… well there’s definitely the opportunity to continuewith the KPI’s, and use of the incentives and also possibly the penalties. But I thinkwe can probably increase the margins if you like. I think a lot of the contractors haveprobably cottoned on to the fact that there lies an opportunity for starting andfinishing on time and they’ll go to additional ends to try and ensure that they do startand finish on time. I think we can probably try and push them a little bit harder to behonest and start increasing the margins on which we sort of measure thatperformance and possibly increase the incentives by giving them more incentives ifthey do meet that spot on each time.Q9 In your opinion, do you think that frameworks encourage accurate start andfinish dates more than traditional procurement method? Why do you think that is?Yes I do, because you’ve got big opportunity with the framework contract to addressperformance as a one off at the tendering stage and then once that’s incorporated youdon’t need to go through that process on a continuous basis. So I think if you havethat, the actual procedures and the time that was involved in trying to incorporatethose incentives into each contract, then it does work. So I think that’s why they’rethere predominantly, but also why they are a preferred method.Q10 In your view, what are the drivers that encourage stronger and closerrelationships between parties to a construction project? Why do you think that is?I think the opportunities that the frameworks give to the contractors which is workover a longer period of time (which is typical of every framework contract), thatopportunity to work with the same people on a recurring basis brings that familiaritywith all the personnel involved, which I think is key for benefit for the futureretainment of people I don’t think we all get benefit from it. So I think its importantto retain the same personnel throughout our framework as much as possible. Thenwith that familiarity you gain a better understanding of each others needs, aspirationsif you like, towards what each others trying to achieve and get that working moretowards a common goal really because its in everybody’s interest if the product issuccessful and its completed on time with agreed budgets, and a that good job isproduced because obviously the client wants to see that and the perception of the416