PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Thesis Keith Gale 2013Table 3.1: Ten most significant group behavioursBehaviour Emphasis Literature sourcereferenceCommunication Improved communicationenables groups to raiseGreenberg & Baron(2003: 200)performance levelTrust and confidence Distribution of fairness Culyer (2001)with group participantsEmpowermentDecision making process Green (2002)delegated to individualsEffective incentive Non- financial and Eriksen (2001)systemDiversityMotivationKnowledge transferRelationshipsSatisfactionDecision makingfinancial reward methodsMixture of groupparticipants andgeographic locationsPractice of providingpurpose and direction tobehaviourTacit knowledge sharedbetween groupparticipantsBreaking down barriersand focussing upon grouprather than individualoutcomesAchievement of groupgoal settingCritical thinking andconflict resolution skillsrequired forethical decision makingMilakovich & Gordon(2001)Greenberg & Baron(2003)Keskin (2005)McCann (2004)Fischman, et al, (2004)Fischman, et al, (2004)As a pilot study to aid with recognition of behaviours within this case study, tencharacteristics from Table 3.1 were shown to 20 participants. The participants wereasked to choose, in their opinion, four most significant group behaviours thatcontribute performance to framework agreements. The questionnaire is shown inAppendix 4 and results of the pilot study are shown in Figure 3.2.57