PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Appendices to Thesis Keith Gale 2013it is a conflict. So there’s a negotiation that takes place, there’s a healthycollaboration on delivery without it being confrontational. But still, the start datemay not materialise for either of those reasons.Q10 In your view, what are the drivers that encourage stronger and closerrelationships between parties to a construction project? Why do you think that is?Yeah, I mean it may sound a bit fluffy but I definitely think that respect andrelationship has a lot to do with that. And respect comes down to value and anappreciation of the value that each party brings to their working of a constructionproject. So I guess equally if a project is initiated by a client then there’s a sense ofvalue that a client can express (or in part through their communication with acontractor) which says “I appreciate your opinion, your input” in the planning stagesof a project engenders respect and therefore a closer working relationship. I guess isa mindset in which to include and involve them rather than simply be focused on amonetary value. And I guess this works in the same way for this contractor as for aconsultant. Working with a client is the same type of relationship that even we asdesigners… Um, the way that some clients are only involved in the bottom line,about how much time they’re spending on a job, rather than.. ‘are we getting valuefor that conversation that we’re having or that input that we’ve been putting into it?’.So those can, if you set aside the financial err bottom line if you like, to respect theprofessionalism and then to have a default position of trust in that person’sprofessional ability and experience enables a far more respectful relationship I think.Stronger relationships are more important rather than embracing conditions ofcontract… I guess there’s a sense of… I mean openness definitely enables opennessthrough long term relationships from working together on a regular basis throughframeworks. You have to be seen as all knowing, or even more knowledgeable thanyou really are, to reach a sort of glass wall between that relationship. You know…there’s a hindrance between working relationship and meaningful.Q11 In your opinion, what are the drivers that encourage projects to be completed‘right first time’? Does the procurement help or hinder this?380