PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Thesis Keith Gale 2013For H2,• framework project showed a significant improvement in ‘overall projectsuccess’These validation results were further confirmed by the practitioners’ views collectedby questionnaire survey (Chapter 9), as outlined in Table 11.1 below.Table 11.1: Results from questionnaire survey regarding CSF performanceCritical success factor Discrete Method FrameworkagreementCSF1A – Which procurement method 6% 53%encourages the supplier to start on time?CSF1B – Which procurement method 6% 60%encourages the supplier to finish on time?CSF2 – Which procurement method allows 16% 56%variations to be agreed quickly?CSF3 – Which procurement method 4% 50%produces fewer defects at completion?CSF4 – Which procurement method 18% 48%encourages higher levels of health andsafety?The relationship between project outcomes and performance drivers are explained bythe practitioners’ views collected by qualitative in-depth interviews (Table 10.3), asoutlined below:• Project time (start and finish on time) was positively associated withrelationship drivers,• Works quality (right first time) was positively associated with motivationdrivers,• Accuracy of project payments was positively associated with communicationdrivers.Application of the validated results from this research into critical success factorsand project success indices are with external interface of results with the case studyorganisation, central government and publication through academic conferences andprofessional practice journals. Publications arising from this research are listed later254