PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Appendices to Thesis Keith Gale 2013not uncommon to have different suppliers in effect trying to compete for our sameresources at the same time. Whilst we as an organisation find that we deal with allour clients in an even handed way, clearly being a member of a framework, that putsback to the client that they’re in a better more special place as far as were concernedand therefore I think that if we’re faced with difficulties with allocation of resourcesthen we will give priority to a client where we’re working in a framework with them,because that organisation is providing us with long term commitments. That is apriority in my position as a managing director of construction. So I would say theyare the two main issues were faced with on start times.Q7 In your view, what are the drivers that encourage suppliers to finish on time?Again, two specific things come to mind here. The first one is… err… the first andmost important is the financial penalty that we incur as a consequence of notfinishing on time… or commonly, under the various terms of the contract err if wedidn’t finish on time. Then with the other contracts, the A, B, D or D options, afailure to complete on time will, err, not withstanding obviously any properlyawarded extension time, but that aside, a failure to complete on time will extend ourcosts and effectively that will penalise us financially. So that is by far the mostimportant driver. I think the partnership, err the membership of the framework doeshave an influence and I think it’s that priority influence again at the end of the day.The fact that our performance is being monitored and that monitoring of ourperformance contributes to our future ability, or not, to secure more work, thenbecause of that fact, then, again, that raises the priority to make the customer that bitmore important beyond the cost exercise to complete on time.Q8 In your view, what can be done to encourage suppliers to start and finish ontime?Err, I mean in terms of, I’ve mentioned the business about lead in times and I thinkthat’s probably the biggest single thing. Err I mean my, my experience of theframework, and indeed my experience of the err work for Hampshire County Councilbefore, before the framework, is that I felt that our performance in terms of startingon time and completing on time is pretty good actually and err in that respect I don’t367