PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Appendices to Thesis Keith Gale 2013So you think it’s not so much contractual but more of a relationship issue?Yeah. But obviously it is under a contractual basis and I don’t want to loose focus onthat. But, you know, there’s no reason why you can partner and work round theframework of the NEC contract but you know, not in a managerial way, but in apartnering way that works for both parties.Q11 In your opinion, what are the drivers that encourage projects to be completed‘right first time’? Does the procurement help or hinder this?Measuring helps but maybe not very strongly for right first time. I think allcontractors would like to get it right first time, I mean it costs them money if theydon’t. I don’t think the framework necessarily puts a huge amount of weight on thatreally other than that their score exists around the ‘right first time’. I think there is afew contractors whom particularly wouldn’t want to not get it right first time in thecurrent economic climate so I don’t think we’re necessarily changing things much.So you think its sort of a commercial pressure more than anything?Yes. Contractors will make more money by doing things right first time. They don’tget paid to re-visit the site.Q12 In your opinion, which procurement method encourages longer termrelationships between parties to a construction project? Why do you think this is?The obvious answer is that with the framework we can tie ourselves down to a fewcontractors, but we had some very good long term relationships when we were usingtraditional procurement methods. So other than narrowing down a few of thecontractors you actually select which would lead directly onto those long termrelationships (I mean with the ones we’re not using a lot), I don’t think it necessarilyencourages the sort of long term relationships we’re talking about, I think in someways the framework has hired a lot of contractors who are a lot higher on our411