PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Appendices to Thesis Keith Gale 2013works, evening works to avoid problems. The frameworks allow KPI’s to bemeasured for right first time and therefore this procurement method does help.Q12 In your opinion, which procurement method encourages longer termrelationships between parties to a construction project? Why do you think this is?I think the framework… I suppose is the one which gives the long term relationships.Because from my experience traditional ones… they always have problems. Oncethe project is complete there’s always an argument because of unresolved matters. Ithink the framework has better control in documentation, and also in deliveringprojects within a reasonable time. So since we started using frameworks, I don’tthink we have any major disputes so that shows that the framework has an advantageover other procurements. So that means we have, you know a good relationship.Once you’ve started using these contractors and we have mutual respect, we trusteach other and that working relationship is continuing without disputes and that’scontinuing. We build long term relationships with suppliers.Q13 In your view, does the use of key performance indicators help the parties gainbetter performance with projects? Why do you think this is?Yes, it does. These indicators, ones they have processed the outcome as green,amber, red, no body likes to see there company as red against them. To avoid beingin that area the contractor has to pull his weight and um by starting on the date hesaid he was going to start and attempting to perform as to the agreed program, I thinkhe will definitely help them with that key performance index. Its like a gold star isn’tit really? And that’s how the performance index works, to keep them in green, theywant to keep there because that will reflect. If they are aware that they are slack thenthat is going to reflect in their performance index. That’s something that as anincentive is like a gold star.Q14 In your opinion, is the collection of key performance data worthwhile? Is itdemanding?400