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PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

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<strong>Thesis</strong> Keith Gale 20139.9.3 Views concerning the critical success factor 3 for fewer defectsWhich procurement method producesfewer defects at completion?5045403530252015105046504DiscreteFrameworkNopreferenceFigure 9.3: Results from questionnaire (Q8) regarding fewer defects atcompletionCommentary upon Figure 9.3:Participants placed the framework method of engagement as the prime method (50%)of encouraging suppliers to produce fewer defects at completion but only marginallyahead of a significant number (46%) who felt the procurement method did not makeany difference. A very small number (4%) felt that traditional methods encouragedfewer defects. Comparison with normal distribution was not expected because ofpolarised views from participants.207

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