PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Thesis Keith Gale 201311.5 Validation and review of Procurement Performance ModelChapter three proposed a hypothetical procurement performance model, constructedfollowing a literature review and pilot study with participants, into the developmentof collaborative arrangements in construction management and in particular thoseassociated with framework agreements. The model was an attempt to understandrelationships between participants to a framework and recognise the drivers used toencourage performance improvement.The model consisted of three parts – performance improvement at the centre of themodel, an operational construct consisting of performance measurement measuresand a sociological construct of behaviours. Six hypotheses were proposed to testelements of the model and provide results that confirm or amend the hypotheticalmodel. Operational drivers are provided through a substantial body of research intoperformance management and performance measurement. The model operationalconstruct follows an established pattern of ‘measure – result – reward - improve’(Deming, 2000) but applied to construction management.Sociological interaction in the procurement performance model is provided throughexamination of ten performance drivers from published research. All ten wereincluded with the proposed model, but four – relationships, incentives, motivationand satisfaction were examined in greater detail because participants to a pilot studyfelt these were the most significant.11.5.1 Validation of modelWithin this thesis, a conceptual model is used to explore theories connecting withand underlying the research question to assist with guidance of the research process.The performance model has been constructed using a proposition suggested byBerger and Patchener (1988, pp 156-159) by selecting and reviewing availablerelevant literature to construct a framework for the study. Use of concepts within thisproposition recommends a graphical expression of generalisations from particulars toshow relationships between words, symbols and ideas (Cohen et al, 2000). Theseconcepts are used to gather expectations from the research, assumptions made frompublished information and theories to support inclusiveness within the model261