PhD Final Thesis April 2013.pdf - Anglia Ruskin Research Online

Thesis Keith Gale 2013include hesitation remarks and the like, as these form psychological markersof an individuals thought process.• Analysis is by use of specialist software for qualitative research throughcoding and nodes/themes to provide correlation of data.• Verification of the individual interview findings are examined by comparinggroup results for consistency with the node/theme process.• Reported findings are presented through aggregated views of thesociological group.10.5 Interview structure and data collectionThe structure of the interview comprised four distinct sections. Section one (closedquestions 1 and 2) gathered information from participants regarding organisationalbackground and profession, and number of years experience within the industry.Section two (closed questions 3 to 5) explored technical context by askingengagement knowledge of frameworks and traditional engagement methods. A checkfor bias is provided through involvement with marking or supplying information forkey performance indicators. The main body of the interview at section 3 comprisedquestions 6 to 17 inclusive and question 19. Questions concentrated upon viewsregarding drivers of timescales (Q6, Q7, Q8 and Q9), drivers for stronger/closerrelationships (Q10), longer relationships (Q12), completion of right first time (Q11),use of KPI’s (Q13, Q14), risks (Q15), communication (Q16), financial control (Q17)and incentives (Q19). All questions in section 3 were open ended but questions 9 to17 and 19 required two stage responses – initial views or opinions followed with adeeper justification of why a participant holds such views. Section four of theinterview structure provided a single closed question (Q18) – should frameworkagreements be used in the future.A copy of the interview schedule together with questions asked is shown inAppendix 6. Transcription of interview responses is included in Appendix 11.231