Adopted Budget FY 2018-2019

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General Fund McAllen 311 Call Center www.mcallen.net/Mcallen 311 Mission Statement: McAllen 311 provides easy to understand communication between the City of McAllen and the citizens of Mcallen in order to provide municipal customer service. Department Summary Actual Adj. Budget Estimated Budget Expenditure Detail: 16-17 17-18 17-18 18-19 Personnel Services Salaries and Wages $ 167,582 $ 185,641 $ 185,641 $ 210,533 Employee Benefits 49,251 57,895 57,895 64,444 Supplies 739 1,500 1,500 1,500 Other Services and Charges 120 3,000 3,000 25,000 Maintenance - - - - Operations Subtotal 217,692 248,036 248,036 301,477 Capital Outlay 1,315 1,200 1,200 5,100 Total Expenditures $ 219,007 $ 249,236 $ 249,236 $ 306,577 PERSONNEL Exempt 1 1 1 1 Non-Exempt 4 5 5 6 Part-Time - - - - Total Positions Authorized 5 6 6 7 Contact Us: MAJOR FY 18-19 GOALS Marco Tovias 1.) Continue promoting app and call center usage to internal and external customers. 1300 Houston Ave 2.) Continue working with individual city departments to maintain information up to date and increase McAllen, TX 78501 customer satisfaction. (956) 681-1000 3.) Promote Accela integration and usage to various departments. 4.) Continued customer service training for 311 Center staff and city departamental staff. 5.) Continue to obtain NIMS certification for all 311 staff as well as complete professional development courses. Description: Facilitate communication between residents and city departments. Provide customer service and process requests for customers calling departments such as Code Enforcement, Traffic, Airport, Engineering, and Public Works. Performance Measures Actual Goal Estimated Goal FY 16-17 FY 17-18 FY 17-18 FY 18-19 Inputs: Number of full time employees 5 6 6 7 Department Expenditures 219,007 249,236 249,236 306,577 Outputs: Total number of customer contacts 97,701 102,000 109,568 110,000 Number of work orders processed 86,790 90,000 98,294 100,000 Effectiveness Measures: Average talk time (seconds) 74 70 90 90 Average queue time (seconds) 17 20 21 20 Efficiency Measures: Avg Speed of Answer (seconds) 4 3 8 6 Avg Calls per day 376 400 421 423 Department expenditures per capita $ 1.53 $ 1.71 $ 1.72 $ 2.08 *N/A=Not Available, N/P=Not Provided - 59 -
General Fund City Hall www.mcallen.net Mission Statement: Our mission is to provide a safe and clean environment for those who work or visit City Hall. Department Summary Actual Adj. Budget Estimated Budget Expenditure Detail: 16-17 17-18 17-18 18-19 Personnel Services Salaries and Wages $ 79,414 $ 100,859 $ 80,808 $ 79,458 Employee Benefits 21,280 33,406 33,406 24,944 Supplies 17,062 19,900 19,779 19,900 Other Services and Charges 314,804 263,787 252,982 253,787 Maintenance 184,183 142,928 135,401 142,928 Operations Subtotal 616,744 560,882 522,376 521,017 Capital Outlay - - - - Total Expenditures $ 616,744 $ 560,882 $ 522,376 $ 521,017 PERSONNEL Exempt - - - - Non-Exempt 3 3 3 3 Part-Time 2 2 2 - Total Positions Authorized 5 5 5 3 Contact Us: Yvette Barrera City Engineer 1300 Houston Avenue McAllen, TX 78501 (956) 681-1150 Description: A staff of 2 custodians and 1 maintenance technician provide services for the maintenance of the 3 story City Hall facility. The custodians are responsible for cleanliness of offices, restrooms, hallways, floors, carpet and lounge area. The maintenance technician provides maintenance for the safe operations of all building related systems. 1.) Finalize, renovation, improvements to City Hall, including Commission Chambers. Performance Measures MAJOR FY 18-19 GOALS Actual Goal Estimated Goal FY 16-17 FY 17-18 FY 17-18 FY 18-19 Inputs: Number of full time employees 3 3 3 3 Department Expenditures $ 616,744 $ 560,882 $ 522,376 $ 521,017 Outputs: Number of bathrooms 12 12 12 12 Number of work orders completed 92 125 125 110 Number of times bathrooms cleaned (daily) 2 2 2 2 Effectiveness Measures: Percent of repair work orders completed within three working days 23% 85% 85% 85% Average response time to emergency repairs Immediate Immediate Immediate Immediate Efficiency Measures: Custodial cost per square foot $ 1.42 $ 1.29 $ 1.20 $ 1.20 Department expenditures per capita $ 4.31 $ 3.86 $ 3.60 $ 3.53 - 60 -
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ANNUAL BUDGET Fiscal Year Ending Se
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McAllen Board of Commissioners JIM
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TA B L E O F C O N T E N T S INTROD
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TA B L E O F C O N T E N T S ENTERP
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As an indication of economic activi
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Health Insurance This year, the Cit
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increasing to last year’s level.
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Current Property Tax Current proper
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Millions Sales Tax Receipts - 1-1/2
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Public Safety Departmental budgets
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P.D. Seized Fund The P.D. Seized Fu
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proceeds to subsidize the construct
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Airport Capital Improvement Fund Th
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Operating revenues are budgeted to
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City of McAllen, Texas Mission Stat
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Time- Total Project Estimate Budget
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Num Dept. / Time- Total Project Est
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Num 3.3.1 3.3.2 3.3.3 3.3.4 Objecti
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Num 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5
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Num. 6.2.19 Objective Ware Road: 5
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Strategic Business Plan Goal 7: Imp
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City of McAllen's Location in Relat
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McALLEN PUBLIC UTILITY Organization
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18-19 Fund Balance Analysis Cont. C
Page 58 and 59: 2018-2019 Summary of Major Revenues
Page 60: SUMMARY OF MAJOR REVENUES - ALL FUN
Page 63 and 64: CITY OF McALLEN, TEXAS APPROPRIATED
Page 65 and 66: CITY OF McALLEN, TEXAS APPROPRIATED
Page 67 and 68: City of McAllen, Texas Personnel Su
Page 69 and 70: CITY OF McALLEN DEPARTMENTAL/ FUND
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Page 74 and 75: The General Fund is a major fund us
Page 76: GENERAL FUND REVENUES $110,533,511
Page 79 and 80: GENERAL FUND REVENUES BY SOURCE (co
Page 81 and 82: City of McAllen, Texas General Fund
Page 83 and 84: BUDGET SUMMARY BY DEPARTMENT (Conti
Page 85 and 86: City of McAllen, Texas General Gove
Page 87 and 88: General Fund City Manager www.mcall
Page 89 and 90: General Fund City Secretary www.mca
Page 91 and 92: General Fund Vital Statistics www.m
Page 93 and 94: General Fund Municipal Court www.mc
Page 95 and 96: General Fund Management& Budget www
Page 97 and 98: Mission Statement: To ensure fair a
Page 99 and 100: General Fund Legal www.mcallen.net/
Page 101 and 102: General Fund Human Resources www.mc
Page 103 and 104: Department Summary General Fund Emp
Page 105 and 106: General Fund Information Technology
Page 107: General Fund Office Of Communicatio
Page 111 and 112: Mission Statement: Our mission is t
Page 113 and 114: General Fund Police www.mcallen.net
Page 115 and 116: General Fund Radio Shop www.mcallen
Page 117 and 118: Fire www.mcallen.net/fire Performan
Page 119 and 120: Mission Statement: To establish bui
Page 121 and 122: General Fund Engineering www.mcalle
Page 123 and 124: General Fund Street Maintenance www
Page 125 and 126: General Fund Sidewalk Construction
Page 127 and 128: City of McAllen, Texas Health & Wel
Page 129 and 130: Environmental and Health Code Compl
Page 131 and 132: General Fund Other Agencies Health
Page 133 and 134: General Fund Parks Administration w
Page 135 and 136: General Fund Recreation www.mcallen
Page 137 and 138: General Fund Las Palmas Community C
Page 139 and 140: General Fund Recreation Palmview ww
Page 141 and 142: General Fund Library www.mcallenlib
Page 143 and 144: General Fund Library Lark www.mcall
Page 145 and 146: General Fund Library Palmview www.m
Page 147 and 148: General Fund Other Agencies Culture
Page 149 and 150: CITY OF McALLEN, TEXAS GENERAL FUND
Page 152 and 153: Hotel Occupancy Tax Fund is a non m
Page 154 and 155: City of McAllen, Texas Venue Tax Fu
Page 156 and 157: City of McAllen, Texas Development
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City of McAllen, Texas EB - 5 Worki
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City of McAllen, Texas Parklands Zo
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City of McAllen, Texas P.E.G. Fund
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City of McAllen, Texas Community De
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CITY OF McALLEN, TEXAS COMMUNITY DE
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City of McAllen, Texas Downtown Ser
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City of McAllen, Texas Drainage Fee
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CITY OF McALLEN, TEXAS COMBINED DEB
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City of McAllen, Texas General Obli
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WATER AND SEWER REVENUE BONDS Withi
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City of McAllen, Texas Hotel Tax Ve
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City of McAllen, Texas Sewer Debt S
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City of McAllen, Texas Anzalduas In
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The Capital Improvement Fund is a m
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City of McAllen, Texas Capital Impr
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City of McAllen, Texas Parks Facili
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City of McAllen, Texas Sports Facil
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City of McAllen, Texas Information
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City of McAllen, Texas Water Deprec
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City of McAllen, Texas Water Revenu
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City of McAllen, Texas Sewer Capita
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City of McAllen, Texas Sewer Revenu
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City of McAllen, Texas Palm View Go
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City of McAllen, Texas Performing A
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City of McAllen, Texas Passenger Fa
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City of McAllen, Texas McAllen Inte
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Capital Improvement Projects Summar
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Significant Nonroutine Capital Proj
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Sports Facility Construction Fund S
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Traffic and Drainage Bond Fund Sign
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Airport Capital Improvements Fund S
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0.2% 3.4% CAPITAL PROJECTS FUNDS AP
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CITY OF McALLEN, TEXAS CAPITAL PROJ
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CITY OF McALLEN, TEXAS CAPITAL PROJ
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City of McAllen, Texas Water Fund W
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City of McAllen, Texas Water Fund E
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Mission Statement: To provide a saf
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Water Fund Water Lab www.mcallen.ne
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Water Fund Meter Readers www.mcalle
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Water Fund Treasury Management www.
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The Sewer Fund is a major fund that
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SEWER FUND REVENUES $21,161,365 1.8
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Sewer Fund Administration www.mcall
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Sewer Fund Lab www.mcallen.net/mpu
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The Sanitation Fund is a major fund
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SANITATION FUND REVENUES By Source
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Sanitation Fund Composting www.mcal
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Sanitation Fund Commercial Box www.
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Sanitation Fund Brush www.mcallen.n
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Mission Statement: " The City of Mc
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The Palm View Golf Course Fund is a
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PALM VIEW GOLF COURSE FUND REVENUES
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Palm View Golf Course Fund Maintena
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Mission Statement: To provide those
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City of McAllen, Texas McAllen Conv
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Convention Center Fund Administrati
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City of McAllen, Texas McAllen Perf
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McAllen Performing Arts Center Fund
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Mission Statement: "To foster an av
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City of McAllen, Texas Metro McAlle
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Metro McAllen Fund Administration w
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The Bus Terminal Fund is a non majo
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BUS TERMINAL FUND REVENUES By Sourc
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The Bridge Fund is a major fund tha
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INTERNATIONAL TOLL BRIDGE FUND REVE
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International Toll Bridge Fund Toll
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The Anzalduas International Crossin
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ANZALDUAS INTERNATIONAL CROSSING FU
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Anzalduas International Bridge Anza
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CITY OF McALLEN, TEXAS ENTERPRISE F
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CITY OF McALLEN, TEXAS ENTERPRISE F
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City of McAllen, Texas Inter-Depart
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City of McAllen, Texas Inter-Depart
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Inter-Departmental Service Fund Fle
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City of McAllen, Texas General Depr
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City of McAllen, Texas Health Insur
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Health Insurance Fund Administratio
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City of McAllen, Texas Workmen's Co
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Workmen's Compensation Fund www.mca
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Property & Casualty Insurance Fund
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Budget-Related Policies and Procedu
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Budget Planning Calendar FY 2018-20
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Key Points The McAllen Area Economy
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COMPUTATION OF LEGAL DEBT MARGIN SE
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MISCELLANEOUS STATISTICAL DATA Educ
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MISCELLANEOUS STATISTICAL DATA WATE
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City of McAllen, Texas Assessed Val
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RATIO OF NET GENERAL BONDED DEBT TO
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CITY OF McALLEN, TEXAS LARGEST 10 E
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B U D G E T G L O S S A R Y Accrual
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B U D G E T G L O S S A R Y account
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Acronym Definition Acronym Definiti
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City of McAllen, Texas Hotel Occupa
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City of McAllen, Texas Capital Impr
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City of McAllen, Texas Water Fund W
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City of McAllen, Texas Sanitation F
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City of McAllen, Texas McAllen Conv
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City of McAllen, Texas Bus Terminal
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City of McAllen, Texas Anzalduas In
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City of McAllen, Texas General Depr
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City of McAllen, Texas Workmen's Co
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City of McAllen 1300 W. Houston Ave
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Adopted Budget FY 2018-2019

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