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MICHAEL DEMPSEY - Cranfield University

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Cognitive rules and culture<br />

committees which operated in the various institutions. Each unit<br />

had a national company committee, like Barclays etc. Now these<br />

in our view were stifled because there decisions had to be<br />

rubber stamped by the executive. The fact that these<br />

committees now have autonomy is in my view a huge<br />

improvement. So the decisions are taken within the broad<br />

policies set down by conference. The problem with BIFU was<br />

that BIFU was living in an era that no longer existed. BIFU was<br />

living in a position where its annual conference would determine<br />

policy on a wide range of negotiating issues but it was no longer<br />

central collective bargaining for the industry. We were down to<br />

employer bargaining. And there hadn't been for many, many<br />

years. Now the old BIFU of course would mandate because you<br />

would go in and talk with the banking federation and that would<br />

determine the terms and conditions, that would determine the<br />

pay rise etc. That has long since gone and we are really into the<br />

law of the enterprise culture. We negotiate within each individual<br />

company now and they are totally separate and totally<br />

autonomous. And I think that the new union reflects that. And I<br />

think that's a very positive step (Interviewee O)<br />

And one manager has a more down to earth example of changes which<br />

he perceives as having occurred:-<br />

If there's any shift in the way the old BIFU operated which belies<br />

the fact that this has been a BIFU takeover, it is this. (Company<br />

Committee autonomy) It is a massive change. The old BIFU<br />

would discuss things. They once had a discussion about<br />

whether we would have a finger buffet or a fork buffet at TUC<br />

reception in Blackpool. (Interviewee A)<br />

The suggestion of the ex old UNiFI manager, that ex BIFU managers<br />

saw practices moving in the direction of more autonomy seems to be<br />

supported by these views. These issues relate to ways of working,<br />

relationships and the ‘feel’ of the organisations involved. One would,<br />

therefore, expect them to perceive these issues in cultural terms and to<br />

find the new culture more amenable than some managers from the<br />

other unions, who perceive their authority as having been to some<br />

extent eroded. Some managers, as we have seen, have expressed<br />

their perceptions in cultural terms and there are other examples where<br />

they have done this:-<br />

I don't think that the two cultures -- actually there are three<br />

cultures and I think, in fact I know, that the old NWSA culture<br />

was much more strongly allied to the old Unifi culture than the<br />

BIFU culture -- and yet it’s the BIFU culture that still in my view<br />

pre-dominates. That's not too surprising given that numerically<br />

they are just about dominant. (Interviewee F)<br />

216

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