MICHAEL DEMPSEY - Cranfield University

CONTENTS
Abstract 2
Acknowledgments 3
Table of Contents 4
Exhibits 6A
1. Introduction. 7
1.1. Introduction 7
1.2. History, development and research question 7
1.3. An introduction to this research study 9
1.4. Method and contribution 15
2. Literature review 18
2.1. Introduction to Chapter two 18
2.2. Key issues 18
2.3. Organisational issues 20
• Governance 20
• Unions as organisations 22
• The stakeholder perspective 24
• Stakeholder power 31
2.4. Managerial issues 34
• Officers and leaders 34
• Managers and managing 37
• Merger 43
• What managers do 47
2.5. Propositions 51
3. Methodology 53
3.1. Introduction to Chapter three 53
3.2. Philosophical approach 54
• Realism 56
3.3. Case studies 62
3.4. Cases and interviewees 64
• Interviewees 65
3.5. Interviews 66
• Opening of interview 67
• Union managers 67
• Stakeholders and governance 67
• Merger management, including physical space 68
3.6. Data analysis 68
3.7. Triangulation, bias and tests 70
4. Introduction to case studies 75
4.1. Explanation of chapter 75
4.2. Framework of case studies 75
4