Proceedings of the 12th European Conference on Knowledge ...

Mahmoud Moradi, Mohammad Rahim Ramazanian and Sayyed Maisam Momeni
Table 4: A knowledge extraction form
COP's name: Knowledge
3b. How people’s knowledge and competencies are identified, developed and sustained.
Tasks
1. people’s knowledge and competencies are identified, classified and matched
to <strong>the</strong> needs <strong>of</strong> <strong>the</strong> organization
2. training and development plans are developed and used to help ensure that
staff match present and future capability needs <strong>of</strong> <strong>the</strong> organization
3. individuals are developed, mentored and trained to help <strong>the</strong>m realize <strong>the</strong>ir
full potential
4.individual, team and organizational learning opportunities are developed,
captured and shared
5. team skills are developed
6. individual and team objectives are reviewed, updated and aligned with
organization objectives and targets
7. .staff are helped to improve <strong>the</strong>ir own performance through appraisal and
o<strong>the</strong>r related activities
6.2 knowledge pr<strong>of</strong>iling
Required knowledge
We produce a knowledge pr<strong>of</strong>ile <strong>of</strong> extracted knowledge. knowledge management has two aspects:
connecting people with information and connecting people with people. Knowledge pr<strong>of</strong>iling can
support <strong>the</strong>se two aspects by providing informational attributes, such as keywords, description,
importance, and people-finder attributes such as an expert or author. Table 5 is a type <strong>of</strong> knowledge
pr<strong>of</strong>ile. Each knowledge item will have a unique code.
Table 5: knowledge pr<strong>of</strong>ile
Title Knowledge ID
Organization Author
Last modified Creating date
Expired date Keyword
Rating Importance
Access right Type
Location Format
Expert
Description
Prerequisite
6.3 Knowledge linking
The knowledge link is identified after completing <strong>the</strong> knowledge pr<strong>of</strong>ile. The knowledge link is first
indicated when producing knowledge pr<strong>of</strong>ile, and is later confirmed. We identify new links and
examine and confirm existing links. Knowledge link is represented as an arrow in a knowledge map.
The knowledge map shows a navigation path <strong>of</strong> knowledge. The knowledge map is a type <strong>of</strong> directed
graph and consists <strong>of</strong> nodes and links, each node denoting knowledge item and link denoting preand
post-relationship between knowledge. Knowledge linking will be useful to define learning courses
in <strong>the</strong> organization.
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