Proceedings of the 12th European Conference on Knowledge ...

Figure 3: Classification <strong>of</strong> reviewed literature
Nadine Amende
The evaluation perspective category defines different perspectives on success e.g. internal user, IS
personnel, IS executives, customers and suppliers (external stakeholders) or multi-stakeholders.
Because <strong>of</strong> different interests in evaluating IS, different users can generate different measurement
results. Considering different user perspectives is crucial for a comprehensive understanding <strong>of</strong>
information visualisation utility (Urbach et al. 2008).
Research strategy category describes <strong>the</strong> used methodology to ga<strong>the</strong>r data. Common empirical IS
methodologies are survey, case study, experiment, interview and observation.
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