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Proceedings of the 12th European Conference on Knowledge ...

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Eduardo Rodriguez, John Edwards and Angel Facundo<br />

Marketing or<br />

organisati<strong>on</strong>al Marketing or Product or<br />

Manufacturing<br />

& Product or organisati<strong>on</strong>al process<br />

process<br />

innovati<strong>on</strong><br />

innovati<strong>on</strong> <strong>on</strong>ly innovati<strong>on</strong> <strong>on</strong>ly<br />

Germany 54 22 7<br />

South Africa (2002-04) 45 10 21<br />

Luxembourg 38 20 12<br />

Belgium 41 13 14<br />

Est<strong>on</strong>ia 39 12 16<br />

Aus tria 41 15 11<br />

Japan (1999-2001) 22 40 4<br />

United Kingdom 29 17 19<br />

Ireland 32 7 24<br />

Denmark 41 12 8<br />

Australia (2006-07) 36 7 18<br />

Portugal 32 21 7<br />

Iceland (2002-04) 31 7 20<br />

Finland 36 6 16<br />

Ne<str<strong>on</strong>g>the</str<strong>on</strong>g>rlands 23 10 20<br />

Italy 21 16 16<br />

Czech Republic 24 12 12<br />

Spain 21 12 14<br />

Norway 22 15 9<br />

Chile 25 7 7<br />

Korea (2005-07) 16 3 17<br />

Table 2-6 Types <str<strong>on</strong>g>of</str<strong>on</strong>g> innovati<strong>on</strong> (Source OECD 2010)<br />

.<br />

3. Leverage <strong>on</strong> <strong>Knowledge</strong> Management to mitigate risk<br />

The first part <str<strong>on</strong>g>of</str<strong>on</strong>g> this secti<strong>on</strong> introduces <str<strong>on</strong>g>the</str<strong>on</strong>g> terms used for <str<strong>on</strong>g>the</str<strong>on</strong>g> academic program based <strong>on</strong> intelligence<br />

approaches. The sec<strong>on</strong>d part introduces <str<strong>on</strong>g>the</str<strong>on</strong>g> KM c<strong>on</strong>cepts that support <str<strong>on</strong>g>the</str<strong>on</strong>g> integrati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> research<br />

lines. The c<strong>on</strong>cept <str<strong>on</strong>g>of</str<strong>on</strong>g> a unique intelligence, a unique way <str<strong>on</strong>g>of</str<strong>on</strong>g> seeing <str<strong>on</strong>g>the</str<strong>on</strong>g> intelligence and a single<br />

measurement has changed, and <str<strong>on</strong>g>the</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>mes <str<strong>on</strong>g>of</str<strong>on</strong>g> intelligence are involved in multiple fields <str<strong>on</strong>g>of</str<strong>on</strong>g> human<br />

activity. Based <strong>on</strong> leveraging individuals’ intelligence and <str<strong>on</strong>g>the</str<strong>on</strong>g>ir work in organizati<strong>on</strong>s and<br />

communities, <str<strong>on</strong>g>the</str<strong>on</strong>g> proposed doctoral program in KM is based <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> following views:<br />

3.1 <strong>Knowledge</strong> Management and Artificial Intelligence<br />

The study <str<strong>on</strong>g>of</str<strong>on</strong>g> human intelligence and its applicati<strong>on</strong>s in improving <str<strong>on</strong>g>the</str<strong>on</strong>g> learning <str<strong>on</strong>g>of</str<strong>on</strong>g> human expertise<br />

through automati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> intelligent behavior (Luger and Stubblefield 1993), reas<strong>on</strong>ing, recognizing<br />

patterns, acquiring and retaining knowledge for solving problems (Min 2010) falls in <str<strong>on</strong>g>the</str<strong>on</strong>g> field <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

artificial intelligence developments. Artificial intelligence (AI) focuses <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> simulati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> natural<br />

intelligence, taking as a paradigm human intelligence and behavior (Turing, 1950) and introduces<br />

some methodological and for analysing questi<strong>on</strong>s about intelligence. <strong>Knowledge</strong> creati<strong>on</strong> through<br />

data mining techniques, some decisi<strong>on</strong> support systems for making decisi<strong>on</strong>s and new technologies<br />

for inference provide value to <str<strong>on</strong>g>the</str<strong>on</strong>g> organizati<strong>on</strong><br />

3.2 <strong>Knowledge</strong> Management and Collective Intelligence<br />

Within <str<strong>on</strong>g>the</str<strong>on</strong>g> social sciences and computer science, surrounding what today is known as collective<br />

intelligence (Levy 1997) and following various trends ranging from <str<strong>on</strong>g>the</str<strong>on</strong>g> analysis <str<strong>on</strong>g>of</str<strong>on</strong>g> social interacti<strong>on</strong>s<br />

and networks <str<strong>on</strong>g>of</str<strong>on</strong>g> cyber-culture to cyber-societies, and even tries to create a new anthropology (Levy<br />

1997) or new mechanisms and forms <str<strong>on</strong>g>of</str<strong>on</strong>g> social behavior (Noubel, 2004) or <str<strong>on</strong>g>the</str<strong>on</strong>g> creati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> a global<br />

brain (Bloom, 1995).<br />

The behavior <str<strong>on</strong>g>of</str<strong>on</strong>g> a group is not <str<strong>on</strong>g>the</str<strong>on</strong>g> sum <str<strong>on</strong>g>of</str<strong>on</strong>g> individual behaviors, but <str<strong>on</strong>g>the</str<strong>on</strong>g> integrati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> individuals into a<br />

whole. A well-integrated human group shows traits <str<strong>on</strong>g>of</str<strong>on</strong>g> intelligence that may be higher than that <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

groups with ‘smarter’ members who may be acting clumsily. This leads to <str<strong>on</strong>g>the</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>ory <str<strong>on</strong>g>of</str<strong>on</strong>g> intelligent<br />

organizati<strong>on</strong>s, collective intelligence and learning organizati<strong>on</strong>s.<br />

841

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