Proceedings of the 12th European Conference on Knowledge ...

Gaby Neumann and Eduardo Tomé
have been given. However, <strong>the</strong>re is no place where all those insights have been
systematized, and that effort should be done.
2) Designing, implementing and testing a sophisticated infrastructure and environment for
bringing <strong>the</strong> knowledge clinic to life. With that portal companies would be in contact with <strong>the</strong>
several departments <strong>of</strong> <strong>the</strong> KC, and would receive feedback according to <strong>the</strong>ir questions.
3) “Opening” <strong>the</strong> KC to <strong>the</strong> public.
In general, it is not questionable anymore that <strong>the</strong> most performing countries and organizations <strong>of</strong> <strong>the</strong>
world are those that know how to pr<strong>of</strong>it better from knowledge. However, <strong>the</strong> more organizations need
knowledge, <strong>the</strong> harder <strong>the</strong>y feel how to make sense <strong>of</strong> that most valuable economic resource.
Knowledge is such a difficult topic that <strong>the</strong> field has been invaded by consultants, who endlessly
create new models and sell new solutions to <strong>the</strong> same old problems. And again, those problems are
basically two, economically speaking (but meaning it in a wider sense): what is <strong>the</strong> investment
needed, and how much will <strong>the</strong> organization benefit from it? A KC as proposed in this paper
addresses <strong>the</strong>se problems and provides support according to a particular company’s needs.
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