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Proceedings of the 12th European Conference on Knowledge ...

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4. Risk management<br />

Lila Rajabi<strong>on</strong> and Jafar Zanganeh<br />

Risk management c<strong>on</strong>sists <str<strong>on</strong>g>of</str<strong>on</strong>g> understanding internal and external effects which can be reas<strong>on</strong>s for<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> project failure. Project risk management includes processes such as leading, risk management<br />

planning, recognizing, analyzing, and planning, supervising and c<strong>on</strong>trolling <str<strong>on</strong>g>the</str<strong>on</strong>g> project. Granting risk<br />

management <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> project increases <str<strong>on</strong>g>the</str<strong>on</strong>g> probability and <str<strong>on</strong>g>the</str<strong>on</strong>g> effect <str<strong>on</strong>g>of</str<strong>on</strong>g> positive events and decreases<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> probability and <str<strong>on</strong>g>the</str<strong>on</strong>g> effect <str<strong>on</strong>g>of</str<strong>on</strong>g> negative events in <str<strong>on</strong>g>the</str<strong>on</strong>g> project. The source <str<strong>on</strong>g>of</str<strong>on</strong>g> project risks stems in<br />

uncertainty present in all projects. Organizati<strong>on</strong>s receive <str<strong>on</strong>g>the</str<strong>on</strong>g> risks as <str<strong>on</strong>g>the</str<strong>on</strong>g> effect <str<strong>on</strong>g>of</str<strong>on</strong>g> uncertainty <strong>on</strong> goals<br />

<str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> project and organizati<strong>on</strong>. The organizati<strong>on</strong>s and stakeholders accept different levels <str<strong>on</strong>g>of</str<strong>on</strong>g> risk that<br />

is called risk tolerance. The risks that are c<strong>on</strong>sidered threatening can be accepted if <str<strong>on</strong>g>the</str<strong>on</strong>g>y are in <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

range <str<strong>on</strong>g>of</str<strong>on</strong>g> tolerance or balance with awards resulted from <str<strong>on</strong>g>the</str<strong>on</strong>g> risk. For example, accepting accelerating<br />

schedule is a risk that is followed by getting award resulted from completi<strong>on</strong>. Risk management helps<br />

organizati<strong>on</strong>s c<strong>on</strong>trol <str<strong>on</strong>g>the</str<strong>on</strong>g> risks while doing daily operati<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> project. a set <str<strong>on</strong>g>of</str<strong>on</strong>g> guidelines and<br />

processes c<strong>on</strong>sists <str<strong>on</strong>g>the</str<strong>on</strong>g> process <str<strong>on</strong>g>of</str<strong>on</strong>g> risk management. Guidelines which should be c<strong>on</strong>sidered in risk<br />

management are as follows (PMI2008):<br />

Evaluate <str<strong>on</strong>g>the</str<strong>on</strong>g> risks permanently<br />

Incorporate processes <str<strong>on</strong>g>of</str<strong>on</strong>g> risk management to all roles and operati<strong>on</strong>s<br />

Use planning based <strong>on</strong> risk management<br />

Make an acceptable level <str<strong>on</strong>g>of</str<strong>on</strong>g> formality in organizati<strong>on</strong><br />

5. Project risk categorizati<strong>on</strong>s<br />

Project risks can be categorized in a number <str<strong>on</strong>g>of</str<strong>on</strong>g> ways according to <str<strong>on</strong>g>the</str<strong>on</strong>g> level <str<strong>on</strong>g>of</str<strong>on</strong>g> detail or a selected<br />

viewpoint.(Pelt<strong>on</strong>en, T., Kiiras, J., 1998). One <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> most typical risk categorizati<strong>on</strong>s is presented in<br />

Table 1. This four-level categorizati<strong>on</strong> is presented e.g. by Artto and Kähkönen. This categorisati<strong>on</strong><br />

tries to fade a project type and be a general categorisati<strong>on</strong>. Risks are divided into pure risks (e.g.<br />

hazards and wea<str<strong>on</strong>g>the</str<strong>on</strong>g>r c<strong>on</strong>diti<strong>on</strong>s), financial risks (e.g. cash flow or credit risk), business risks (almost<br />

anything that can happen in a project) and political risks, which refer to <str<strong>on</strong>g>the</str<strong>on</strong>g> certain political<br />

envir<strong>on</strong>ment and risks that are caused mostly by extreme c<strong>on</strong>diti<strong>on</strong>s, such as, am<strong>on</strong>g o<str<strong>on</strong>g>the</str<strong>on</strong>g>rs, war.<br />

(Artto, K., Kähkönen, K. , Management <str<strong>on</strong>g>of</str<strong>on</strong>g> Uncertainty (2011)<br />

Table 1: categories <str<strong>on</strong>g>of</str<strong>on</strong>g> Risks<br />

Pure Risks<br />

6. PMBOK and FMEA Introducti<strong>on</strong><br />

Financial Risks<br />

Business Risks<br />

Political Country Risks<br />

Designing and setting processes in modern technologies usually require paying special attenti<strong>on</strong> to<br />

organizati<strong>on</strong> secti<strong>on</strong>s and this includes factors such as complexity, resource risk (both human and<br />

financial risks) and normalizing <str<strong>on</strong>g>the</str<strong>on</strong>g> program (Souza, Santos, 2008). In order to understand <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

differences correctly, <str<strong>on</strong>g>the</str<strong>on</strong>g> processes are d<strong>on</strong>e as project in modern technologies but many <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>se<br />

projects fail because <str<strong>on</strong>g>of</str<strong>on</strong>g> delaying in program and imposing unexpected expenses. In order to prevent<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g>se scenarios, strategy <str<strong>on</strong>g>of</str<strong>on</strong>g> risk management should be run in organizati<strong>on</strong>s (Carb<strong>on</strong>e, 2004). The<br />

risk management is a methodology from project manager institute that is presented as a guide to<br />

knowledge range about project management (PMBOK) and is <strong>on</strong>e <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> most important techniques<br />

for c<strong>on</strong>trolling risk in projects. We believe that extended c<strong>on</strong>cept <str<strong>on</strong>g>of</str<strong>on</strong>g> FMEA can be a supplement for<br />

PMBOK in order to make an integral model for risk management <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> projects(PMI2008). Adding<br />

FMEA to processes <str<strong>on</strong>g>of</str<strong>on</strong>g> risk management makes risks identificati<strong>on</strong> and evaluati<strong>on</strong> easy and simple.<br />

Following c<strong>on</strong>cepts describe <str<strong>on</strong>g>the</str<strong>on</strong>g>se techniques<br />

7. FMEA<br />

Technique <str<strong>on</strong>g>of</str<strong>on</strong>g> risk analysis includes interviewing with experienced people, analyzing expected m<strong>on</strong>ey<br />

value (EMV) and resp<strong>on</strong>ding matrix and o<str<strong>on</strong>g>the</str<strong>on</strong>g>r methods. Then data obtained from risks are compared<br />

with references and will be modified. One <str<strong>on</strong>g>of</str<strong>on</strong>g> techniques for risk management was <str<strong>on</strong>g>the</str<strong>on</strong>g> probability times<br />

816

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