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Proceedings of the 12th European Conference on Knowledge ...

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5.4 Tacit <strong>Knowledge</strong><br />

Óscar Arias L<strong>on</strong>doño<br />

5.4.1 Cognitive elements. The following trends were found am<strong>on</strong>g <str<strong>on</strong>g>the</str<strong>on</strong>g> employees:<br />

Scheme: They have <str<strong>on</strong>g>the</str<strong>on</strong>g> capacity to understand authority and hierarchical roles between <str<strong>on</strong>g>the</str<strong>on</strong>g> hiring<br />

company and <str<strong>on</strong>g>the</str<strong>on</strong>g> cooperative; this show <str<strong>on</strong>g>the</str<strong>on</strong>g>m <str<strong>on</strong>g>the</str<strong>on</strong>g> unbalances in <str<strong>on</strong>g>the</str<strong>on</strong>g> power relati<strong>on</strong>ships.<br />

Paradigm: They express that whereas capitalism rules <str<strong>on</strong>g>the</str<strong>on</strong>g> ec<strong>on</strong>omical relati<strong>on</strong>s, it will not be<br />

possible to overcome <str<strong>on</strong>g>the</str<strong>on</strong>g> current poverty levels; trying to survive becomes <str<strong>on</strong>g>the</str<strong>on</strong>g> <strong>on</strong>ly alternative.<br />

Belief: They c<strong>on</strong>sider that outsourcing is a mechanism for labor exploitati<strong>on</strong>.<br />

Opini<strong>on</strong>: They want <str<strong>on</strong>g>the</str<strong>on</strong>g> government and hiring companies think <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>ir lifestyle quality and <str<strong>on</strong>g>the</str<strong>on</strong>g>ir<br />

families’.<br />

5.4.2 Technical elements. The following aspects have been found am<strong>on</strong>g <str<strong>on</strong>g>the</str<strong>on</strong>g> employees:<br />

Know-how: They call <str<strong>on</strong>g>the</str<strong>on</strong>g>mselves experts due to <str<strong>on</strong>g>the</str<strong>on</strong>g> previous labor experience, <str<strong>on</strong>g>the</str<strong>on</strong>g>ir learning<br />

skills and capacity for transferring <str<strong>on</strong>g>the</str<strong>on</strong>g>ir knowledge to o<str<strong>on</strong>g>the</str<strong>on</strong>g>rs.<br />

The Job: They highly value <str<strong>on</strong>g>the</str<strong>on</strong>g>ir performance since it is crucial for <str<strong>on</strong>g>the</str<strong>on</strong>g> company’s progress and<br />

for <str<strong>on</strong>g>the</str<strong>on</strong>g>mselves as employees.<br />

Skills: They work hard <strong>on</strong> mastering <str<strong>on</strong>g>the</str<strong>on</strong>g>ir technical performance in order to improve in <str<strong>on</strong>g>the</str<strong>on</strong>g>ir field<br />

and get promoted in <str<strong>on</strong>g>the</str<strong>on</strong>g>ir companies or elsewhere seeking for better salaries.<br />

Competences: They do not want to decrease <str<strong>on</strong>g>the</str<strong>on</strong>g>ir current performance by dem<strong>on</strong>strating <str<strong>on</strong>g>the</str<strong>on</strong>g>ir<br />

knowledge <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g>ir fields even though c<strong>on</strong>tractual terms are not a motivati<strong>on</strong>.<br />

Table 3: Tacit knowledge aspects and characteristics<br />

5.5 Ontological aspects related to tacit knowledge (See: Table 4)<br />

5.5.1 Related to <str<strong>on</strong>g>the</str<strong>on</strong>g> cognitive. Three aspects have been found:<br />

A duality between <str<strong>on</strong>g>the</str<strong>on</strong>g> aut<strong>on</strong>omy sense as owners <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> cooperative and <str<strong>on</strong>g>the</str<strong>on</strong>g> sense o heter<strong>on</strong>omy<br />

derived from outsourcing.<br />

Self–puzzlement feeling for being part <str<strong>on</strong>g>of</str<strong>on</strong>g> a cooperative company and <str<strong>on</strong>g>of</str<strong>on</strong>g> ano<str<strong>on</strong>g>the</str<strong>on</strong>g>r <strong>on</strong>e that<br />

competes.<br />

A feeling <str<strong>on</strong>g>of</str<strong>on</strong>g> being temporarily working for <str<strong>on</strong>g>the</str<strong>on</strong>g> cooperative and wish for being directly hired by <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

hiring company.<br />

5.5.2 Related to <str<strong>on</strong>g>the</str<strong>on</strong>g> technical. Two aspects have been found.<br />

A deeply rooted wish and c<strong>on</strong>victi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> finding new and better labor c<strong>on</strong>diti<strong>on</strong>s leading to improve<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g>ir quality <str<strong>on</strong>g>of</str<strong>on</strong>g> life.<br />

Moral c<strong>on</strong>flict in terms <str<strong>on</strong>g>of</str<strong>on</strong>g> commitment to <str<strong>on</strong>g>the</str<strong>on</strong>g> cooperative or <str<strong>on</strong>g>the</str<strong>on</strong>g> hiring company.<br />

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