Proceedings of the 12th European Conference on Knowledge ...

Mohamed Farid
The impact <strong>of</strong> <strong>the</strong> proposed workflow should help <strong>the</strong> quality assurance department to influence <strong>the</strong>
project development process in early time, project team members plus <strong>the</strong> assurance quality
department’s members could collaborate toge<strong>the</strong>r over virtual workspace in MyIDSC. The new
redesign will help for better quality and will reduce <strong>the</strong> time required to achieve such work.
Figure13: Example <strong>of</strong> knowledge creation in MyIDSC
Figure 14: Proposed work process <strong>of</strong> planned project inside IDSC
Up to IDSC's heritage <strong>of</strong> national knowledge and information, IDSC could externalise financial, social
and political issues, in forms <strong>of</strong> articles in WIKI to <strong>the</strong> society, as readers can contribute to <strong>the</strong> articles,
maximising <strong>the</strong> produced knowledge outside <strong>the</strong> border <strong>of</strong> <strong>the</strong> organisation. This process could be
carried out through a top-down approach, i.e. articles should be determined by a top community <strong>of</strong>
knowledge inside IDSC, <strong>the</strong>y also should tackle <strong>the</strong> auditing and <strong>the</strong> reviewing <strong>of</strong> those articles again.
6. Conclusion
IDSC, <strong>the</strong> Egyptian think tank working in <strong>the</strong> field <strong>of</strong> decision support, decided to adopt KM to
circulate knowledge inside <strong>the</strong> organisation and to strength its organisational learning. The aim <strong>of</strong> <strong>the</strong>
paper is to address <strong>the</strong> taken actions in order to develop an appropriate KMS to achieve IDSC's goal.
The paper is based on “Action Research”, which goes in two fundamental stages, similar to what
introduced by (Blum 1955), diagnosing (diagnostic) stage and designing and implementing KMS
(<strong>the</strong>rapeutic) stage. Action research required high involvement to <strong>the</strong> organisation's business
processes, direct interaction with its members. Fur<strong>the</strong>rmore, <strong>the</strong> result evaluated and action research
processes could be iterated to optimise <strong>the</strong> KMS solution.
Diagnosing stage, which explores <strong>the</strong> current situation, <strong>the</strong> AS-IS model in IDSC, analyses <strong>the</strong>
business process dealings with knowledge entities, and carry out <strong>the</strong> process <strong>of</strong> envisioning <strong>the</strong>
knowledge work behaviour. KM Spectrum (Binney 2001) used to identify <strong>the</strong> current KM applications
inside IDSC and its corresponding enabled information systems.
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