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OfficeMate Home Office User's Guide - OfficeMate Software Solutions

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Applying Payments to Patient Receivables<br />

Chapter 7 Recording Receipts & Adjustments<br />

<br />

Enter search information in the Patient Last/First name text boxes and click F2<br />

Find to find and select a patient.<br />

Notes<br />

• If the patient has been sent to collection, the Collection<br />

Warning message appears. You can remove the patient from<br />

collection after you record a payment and click Yes on the<br />

Collection Message window.<br />

• Click Ledger to open the Patient Ledger window and review<br />

the ledger. For more information on reviewing the ledger, go to<br />

Using the Patient Ledger on page 371.<br />

Applying<br />

Payments to<br />

Patient<br />

Receivables<br />

This section tells you how to apply payments to patient receivables, including how<br />

• To apply payments to patient receivables, 316<br />

• To record prepayments, 319<br />

• To pay open items with credit amounts, 323<br />

For more<br />

information on<br />

applying<br />

payments to<br />

patients, see the<br />

“Receiving and<br />

Adjusting Patient<br />

Payments”<br />

recorded video<br />

tutorial and the<br />

908 “Patient<br />

Financial<br />

Transactions”<br />

training course.<br />

<br />

<br />

<br />

<br />

To apply payments to patient receivables<br />

Open a patient’s receipts and adjustments. For more information on opening a<br />

patient’s receipts and adjustments, go to Opening a Patient’s Receipts &<br />

Adjustments on page 315.<br />

Select one of the following payment Method radio buttons:<br />

Check<br />

Cash<br />

Debit Card<br />

Credit Card<br />

Other<br />

If you have activated the Safeguard - Red Flags Rule feature, select the<br />

appropriate Credit Card (only available when you select the Credit Card<br />

method of payment) and Driver’s License/Photo ID check boxes in the Verify<br />

Patient Identification box to indicate whether or not you have verified that the<br />

patient’s identity matches the types of identification listed.<br />

316 <strong><strong>Office</strong>Mate</strong> <strong>Home</strong> <strong>Office</strong> User’s <strong>Guide</strong>

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