OfficeMate Home Office User's Guide - OfficeMate Software Solutions

Processing CMS 1500 Claims
Chapter 11 Processing Insurance Claims
Note,
cont.
• Box 24J: Setup > Resource Setup > Provider tab > NPI
Number (Box 24j) text box
The provider’s NPI number appears in the unshaded section of
the box only if it is different than the NPI number recorded in
box 33A.
To record supplemental information, you must click on the
arrow on the right side of box 24 on the CMS 1500. Type
supplemental information in the Box 24 Supplemental
Information text box if you are required to report information
not already recorded. Follow payer instructions for using
qualifiers; when reporting a service that does not have a
qualifier, type two blank spaces before typing the information.
Do not enter a space between the qualifier and the
number/code/information. Do not enter hyphens or spaces
within the number/code. To record more than one
supplemental item, type the first item, three blank spaces, and
then the next item.
If required or needed, enter or modify information in the
shaded portion of box 24J by typing the rendering provider ID
in the Box 24J Rendering Provider ID text box.
Any supplemental information that you record is populated in
the shaded sections of boxes 24A–24G.
• Box 25: Setup > Insurance Setup > Insurance Carrier
tab > Claim Form tab > Box 25 Tax ID drop-down menu
To maintain tax IDs: Setup > Resource Setup > Provider
tab > SSN Number (Box 25) and EIN Number (Box 25)
text boxes
• Box 26: Patient Center > Patient ID field
• Box 27: Setup > Insurance Setup > Insurance Carrier
tab > Claim Form tab > Box 27 Accept Assignment radio
button
• Box 28: Fee Slip window > Total Charges field
• Box 29: Setup > Insurance Setup > Insurance Carrier
tab > Claim Form tab > Box 29 Indicate Patient
Payment on Claim and Box 29 Populate Patient's &
Primary Insurance Payment radio buttons
440 OfficeMate Home Office User’s Guide