OfficeMate Home Office User's Guide - OfficeMate Software Solutions

Chapter 11 Processing Insurance Claims
Processing CMS 1500 Claims
Select a batch from the list and click Re-Open.
Click Claims and search for open claims.
The claims in the batch that you reopened appear in the list of open claims.
Correct any errors or update the claim information as needed. For information
correcting claim errors, go to Correcting Errors in Insurance Claims on page
432.
As long as the claims remain open with no errors, the claim information will be
exported to the electronic claim batch file.
Releasing & Closing Claims on Hold
This section tells you how to release and close claims on hold, including how to
• To release claims on hold, 449
• To close claims on hold, 450
To release claims on hold
Open the Third Party Processing window. For more information on opening
this window, go to Opening the Third Party Processing Window on page 429.
Search for insurance claims on hold. For more information on searching for
insurance claims, go to Searching for Insurance Claims on page 430.
Select a claim from the results list.
Note
Press and hold the Ctrl or Shift key to select multiple claims.
Select the Open check box.
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