OfficeMate Home Office User's Guide - OfficeMate Software Solutions

Processing CMS 1500 Claims
Chapter 11 Processing Insurance Claims
Correcting Errors in Insurance Claims
After you select insurance claims, you must correct any errors in the claims before you
export them and file them electronically. Although correcting errors is not required
for you to correct errors before printing and mailing insurance claims and creating
print images, it is highly recommended that you do so. This section tells you how to
correct errors in your insurance claims.
Note
Some errors in insurance claims may be caused by using improper short
dates. Ensure that your computer is using the MM/DD/YYYY short
date format.
Open the Third Party Processing window. For more information on opening
this window, go to Opening the Third Party Processing Window on page 429.
Search for insurance claims. For more information on searching for insurance
claims, go to Searching for Insurance Claims on page 430.
Note
To find only claims with errors, search for claims with an Open
status and select the Errors check box. For information on setting
your search options, go to Searching for Insurance Claims on page
430.
Select a claim from the results list.
The claim errors are displayed in the Errors box that appears below the search
results.
Click Print Errors to print the list of errors for the selected claim, as needed.
432 OfficeMate Home Office User’s Guide