OfficeMate Home Office User's Guide - OfficeMate Software Solutions

Applying Payments to Patient Receivables
Chapter 7 Recording Receipts & Adjustments
If you have activated the Safeguard - Red Flags Rule feature, select the
appropriate Credit Card (only available when you select the Credit Card
method of payment) and Driver’s License/Photo ID check boxes in the Verify
Patient Identification box to indicate whether or not you have verified that the
patient’s identity matches the types of identification listed.
For information on
recording patient
identify and
security
information, see
the “Red Flag
Rules Use”
recorded video
tutorial.
Notes
• If you select the cash payment method, the Verify Patient
Identification box will not appear for you to verify that the
patient’s identity matches the types of identification listed.
• If a red “RFR” box appears in the Receipts & Adjustments
window, the patient’s identity has possibly been stolen.
• To activate the Safeguard - Red Flags Rule feature, go to To set
up other preferences on page 56.
• If you have received a notification that the patient’s identity may
have been stolen, go to To record financial information on page
191 to record the notification.
Type the payment amount in the Amount Paid text box.
320 OfficeMate Home Office User’s Guide