OfficeMate Home Office User's Guide - OfficeMate Software Solutions

Chapter 12 Setting Up & Using the VSP Interface
Researching VSP Insurance Claims & Lab Orders
Researching
VSP
Insurance
Claims & Lab
Orders
Once the fee slip is recorded, the VSP claim and lab order are sent electronically. You
can verify the status of your claim and lab order in the Third Party Processing window.
Note
For information about correcting claims, go to Correcting Errors in
Insurance Claims on page 432.
To view the status of VSP claims and lab orders, perform the following steps:
This section calls
attention only to
the fields and
options particular
to the VSP
Interface. For
complete
information about
researching
insurance claims,
go to Using the
Batch History on
page 447.
From the OfficeMate Home Office main window, click the 3rd Party icon.
The Third Party Processing window opens.
Click Batch History.
Select a store from the Location drop-down menu as needed.
Select VSP Interface from the Receivers drop-down menu.
Narrow your search by typing beginning and ending dates in the Date
Submitted fields, as needed.
Click Search Batch History.
Select a claim from the search results.
Click VSP Status.
The Status Classification column populates with status information received
from VSP.
Compare the number listed in the Status Classification column with the code list
displayed at the top of the window.
Click Doctor’s Service Report to view the doctor’s service report, as needed.
Click Packing Slip Report to view and print the packing slip, as needed.
Click Cancel when you are finished.
OfficeMate Home Office User’s Guide 495