OfficeMate Home Office User's Guide - OfficeMate Software Solutions

Processing UB-04 Claims
Chapter 11 Processing Insurance Claims
If you want to check for any errors, click the + (plus) sign to the left of the
insurance carrier to view the individual claims. The word Yes appears in the
Error column if OfficeMate detects an error in a claim.
If the insurance claims have errors, go to Correcting Errors in UB-04 Claims on
page 454. If the insurance claims do not have any errors, go to Recording
Additional Information on the UB-04 Form on page 457, Printing UB-04
Claims on page 461, or Exporting UB-04 Claims on page 461.
Correcting Errors in UB-04 Claims
After you select insurance claims, you must correct any errors in the claims before you
export them and file them electronically. Although it is not required for you to correct
errors before printing and mailing insurance claims and creating print images, it is
highly recommended that you do so. This section tells you how to correct errors in
your insurance claims.
Note
Some errors in insurance claims may be caused by using improper short
dates. Ensure that your computer is using the MM/DD/YYYY short
date format.
Select the UB-04 claims. For more information on selecting insurance claims, go
to Selecting UB-04 Claims on page 453.
If you want to check for any errors, click the + (plus) sign to the left of the
insurance carrier to view the individual claims. The word Yes appears in the
Error column if OfficeMate detects an error in a claim.
454 OfficeMate Home Office User’s Guide