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comparative value priorities of chinese and new zealand

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owned by the co-operative, had rigorous testing procedures but it was impossible to<br />

exclude sabotage <strong>of</strong> a product.” In a self-contradictory following statement, “Mr Ferrier<br />

says investigations so far have ruled out contamination from the production, storage <strong>and</strong><br />

sales process, but he says it appears the raw milk which Sanlu buys from a third party<br />

has been contaminated.” Fonterra had rigorous testing procedures that did not detect<br />

contaminated milk, perhaps indicative <strong>of</strong> the “she’ll be right, mate,” <strong>and</strong> “we will fix<br />

any problems with no. 8 wire” propensities in leadership, planning, <strong>and</strong> management.<br />

Affected families received no compensation; Sanlu was bankrupted; executives <strong>of</strong> two<br />

suppliers <strong>of</strong> contaminated milk were executed; twenty-one Sanlu executives <strong>and</strong><br />

middlemen were tried <strong>and</strong> sentenced to lengthy prison terms. Some government<br />

<strong>of</strong>ficials resigned after their wrong-doings were exposed; however, many were<br />

reinstated soon after, getting similar positions in other governmental departments. Indepth<br />

underst<strong>and</strong>ing <strong>of</strong> the business <strong>and</strong> culture issues <strong>of</strong> guanxi, renqing, <strong>and</strong> disregard<br />

<strong>of</strong> non-in-group members might have led to different managerial leadership<br />

participation by Fonterra in Sanlu.<br />

PERCEPTION, ANALYSIS, AND UNDERSTANDING OF ONE’S OWN CULTURE<br />

It is difficult to completely comprehend one’s own culture without some knowledge <strong>of</strong><br />

other cultures, as “culture is what goes without saying”. “It goes without saying” is a<br />

St<strong>and</strong>ard English idiom, deriving from a literal translation <strong>of</strong> the French “Cela va sans<br />

dire”. The phrase implies acceptance due to tradition or received knowledge without<br />

any thought or analysis.<br />

As an example <strong>of</strong> the problems <strong>of</strong> idiosyncratic identification with one’s culture, social<br />

interaction in Chinese cultures involves dynamic relationships among the concepts <strong>of</strong><br />

several dimensions, lian face (lian), mian face (mianzi), reciprocation <strong>of</strong> favours<br />

(renqing), <strong>and</strong> relationships (guanxi). Guanxi <strong>and</strong> renqing must be understood in<br />

relation to one another, as the reciprocal favours define the <strong>value</strong> <strong>of</strong> the network. Failure<br />

to meet renqing obligations causes loss <strong>of</strong> lian face. From my four-year sojourn as a<br />

human resource manager in the interior <strong>of</strong> China, <strong>and</strong> from seven additional years <strong>of</strong><br />

anecdotal discussions with Chinese students in undergraduate <strong>and</strong> postgraduate<br />

international business classes (commonly about 50% <strong>of</strong> students in business classes are<br />

Chinese or Overseas Chinese at Auckl<strong>and</strong> University <strong>of</strong> Technology), many Chinese do<br />

276

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