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100-Metodos-de-Qualidade-Total

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110 <strong>100</strong> METHODS FOR TOTAL QUALITY MANAGEMENT<br />

Method 44<br />

Reliability<br />

Purpose<br />

To find the cause of failures and try to eliminate them and to reduce the<br />

effects or consequences of failure.<br />

When to use<br />

When the intrinsic characteristic of an object, system or function is not<br />

performing as expected by its user for the period of time inten<strong>de</strong>d by the<br />

<strong>de</strong>signer of the object or system.<br />

How to use<br />

Study a unit randomly chosen from a manufactured batch. The probability<br />

that this unit will work after the operating time t can be estimated by<br />

measuring the mean time to failure of the unit. This can be achieved by<br />

obtaining the times to failure for many units of the same kind operating<br />

un<strong>de</strong>r the same conditions. This probability, regar<strong>de</strong>d as a function of t, is<br />

called the reliability function and is written R(t). If R(lOOO) = 0.99, this<br />

implies that about 99 per cent of the units of a batch will survive 1,000<br />

operating hours.<br />

• Failure<br />

IV"\. Stress<br />

o<br />

TIme<br />

Figure 1<br />

Reliability diagram

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