100-Metodos-de-Qualidade-Total

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Plan! I Department T Average .. UCl _ lCl _ I aroe1 Sample Size: lF requency I I o 0 c 0 no 0 u 0 I I ! q () . :::r (j) 0.. (j) '6 1 b 5 Lf. 3 1 1 Sample (nJ Number (np C) ProportIon (p u) 5 3 0 4- ' 0 2 9 5 t;; o '? 5 0 b :1 7 0 7 4- o () o r m () :::l o z z r -< (J) en z o o (J) "tJ -< OalefTlme . .N Figure 1 Bar chart of printed circuit board Any Change in peopte, materials, equipment, methods or environment should be noted. These notes will help you to take corrective or process improvement action when signald by the control chart. en w
164 100 METHODS FOR TOTAL QUALITY MANAGEMENT Method 72 Checksheets Purpose To collect data when the number of times a defect or value occurs is important. When to use Either during problem definition when you are collecting data to find out what is happening, or when you have implemented a solution and you are collecting data to monitor the new situation. How to use There are five simple steps to draw a checksheet diagram: 1 Agree the data to be collected. This step is vital: you cannot analyse data that have not been collected. 2 Design the check sheet. 3 Test the checksheet using someone who has not been involved in the design. Get him or her to use the checksheet without assistance. If necessary, modify the checksheet. 4 Design a master checksheet. If more than one person is to be involved in data collection, you will need to bring together all the data collected. The way to do this is to use a master checksheet. 5 Collect the data. Day Absences Total Monday ,wrT ;,.H"r u.K j.J.t( 'I Tuesday J.H1' , Wednesday Thursday III \I, I Friday H1f >K 1/\ 22 6 3 4 18 Figure 1 Checksheet on absenteeism
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100 METHODS FOR TOTAL QUALITY MANAG
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© Gopal K. Kanji and Mike Asher 19
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PREFACE An essential part of the de
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2 100 METHODS FOR TOTAL QUALITY MAN
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THE ROLE OF TQM METHODS Total quali
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LIST OF METHODS (BY CATEGORY) Manag
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12 100 METHODS FOR TOTAL QUALITY MA
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MANAGEMENT METHODS Method 1 Accepta
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100 100 METHODS FOR TOTAL QUALITY M
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Plant Department ';:i r =i -< l>
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REFERENCES Akao, Y. (1991) Hoshin K
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INDEX acceptable quality level (AQL
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100-Metodos-de-Qualidade-Total

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