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100-Metodos-de-Qualidade-Total

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208 <strong>100</strong> METHODS FOR TOTAL QUALITY MANAGEMENT<br />

Method 90<br />

Process capability<br />

Purpose<br />

To <strong>de</strong>monstrate whether a process is capable of meeting a specification and<br />

to calculate an in<strong>de</strong>x to show this capability.<br />

When to use<br />

During <strong>de</strong>sign, commissioning or post-commissioning to <strong>de</strong>monstrate the<br />

capability of a product or process.<br />

How to use<br />

The calculation of process capability <strong>de</strong>pends on whether the process is<br />

measured in terms of variables data or attributes data.<br />

For variables data, capability is expressed in terms of an in<strong>de</strong>x called Cp o<br />

Cp is <strong>de</strong>pen<strong>de</strong>nt upon the actual centre of the process performance being<br />

the same as the centre of the specification. When this is so, the in<strong>de</strong>x is<br />

calculated as:<br />

C<br />

_<br />

p -<br />

<strong>Total</strong> specification width<br />

<strong>Total</strong> process spread<br />

where the total process spread is estimated using the formula<br />

<strong>Total</strong> process spread =<br />

6 X R/d2<br />

where R is the mean of the ranges (see Method 69) and d2 is a statistical<br />

constant <strong>de</strong>pending upon the same size as shown below.<br />

2 1.128<br />

3 1.693<br />

4 2.059<br />

5 2.326<br />

Various values of Cp , together with the parts per million (ppm) of items<br />

produced above specification, are as follows:

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