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100-Metodos-de-Qualidade-Total

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DATA COLLECTION, ANALYSIS AND DISPLAY 231<br />

Method <strong>100</strong><br />

X-R chart<br />

Purpose<br />

To i<strong>de</strong>ntify when the mean value or range in a sample of constant size is<br />

changing over time.<br />

When to use<br />

When monitoring a process to <strong>de</strong>tect changes, or when a change has been<br />

ma<strong>de</strong> to process inputs to find out whether the mean or range changes. X-R<br />

charts are used to monitor variables data, when the values can vary over a<br />

continuous range, and when the sample size at each sampling point is<br />

greater than l.<br />

Examples of data drawn on an X-R chart inclu<strong>de</strong> time to process insurance<br />

claims, temperature of a chemical reaction and width of metal slabs.<br />

How to use<br />

There are seven simple steps involved:<br />

1 Collect the data. Draw up a table showing the readings for each of the<br />

samples at each sampling point. The number of samples at each sampling<br />

point is called n. The total number of sampling points is called m.<br />

2 For each sample, calculate the mean X by adding together the X values<br />

and dividing by the sample size n. For each sample, calculate the range<br />

by subtracting the smallest value in each sample from the largest. This<br />

value i ' s called R.<br />

3 Working down the table, add together all the X values and divi<strong>de</strong> the<br />

result by the number_of sampling points m. This value is the grand<br />

mean and is written X (called X bar bar). Again, working down the<br />

table, add together all the R values and divi<strong>de</strong> by m. This value is<br />

written R and called R bar.<br />

4 Calculate the control limits for the X chart using the formula:<br />

Upper control limit (UCL) = X + A2 X R<br />

Lower control limit (LCL) = X - A2 X R<br />

S<br />

A2 is a constant, that when multiplied by R, gives 3 s.d. for the X chart.<br />

Calculate the control limits for the R chart using the formula:<br />

Upper control limit (UCL) = D4 X R

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