100-Metodos-de-Qualidade-Total

152 100 METHODS FOR TOTAL QUALITY MANAGEMENT
Stage 1 Individually write down their ideas about the indicators.
Stage 2 In pairs combine their lists and reduce the number of indicators
to 5.
Stage 3 In groups of four combine the lists and again reduce the number
of indicators to 5.
Stage 4 As a whole group debate the two lists, combine them and reduce
the final number of indicators.
Reference
T. Boumer, V. Martin and P. Race (1993) Workshops that Work. New York: McGraw-Hill.