100-Metodos-de-Qualidade-Total

144 100 METHODS FOR TOTAL QUALITY MANAGEMENT
Method 62
Multi-voting
Purpose
To select the most popular or important items from a list.
When to use
Multi-voting is often used at the end of a brainstorming session when trying
to reduce the list of items to a more manageable size.
How to use
Multi-voting is conducted by using a series of votes, each cutting the list in
half, allowing the fast reduction of large lists of ideas.
1 Generate a list of items; for example, ideas by brainstorming.
2 Combine any similar items.
3 Number the items.
4 Each team member is allocated a number of votes equal to one-third of
the total number of items on the list. They allocate these votes to the
number of the item. Only one vote per item per team member is allowed.
5 The team members then call out their votes as each item number in turn
is discussed.
6 Eliminate those with one vote or less. If the team is large, this number
may be increased to two or three.
7 Renumber the list and repeat steps 4-6 until only a few items remain. If
at this stage there is no clear favourite, use paired comparisons to reach
a final conclusion.
Benefits
Multi-voting aids the reduction of a large list of items.
Example
At the end of a workshop which had developed a list of critical business
processes, the group used multi-voting to reduce the initial catalogue of 78
processes to a manageable list of seven.
Reference
Arturo Onnies (1992) The Language of Total Quality. Castellamonte: T PoK Publication on
Quality, Italy.