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100-Metodos-de-Qualidade-Total

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172 <strong>100</strong> METHODS FOR TOTAL QUALITY MANAGEMENT<br />

Example<br />

Figure 1 shows a dot plot of a process yield of ten runs in a chemical plant.<br />

66 77 68 69 71 70 72 73 62 75 (sample)<br />

Figure 2 shows the composition of two samples of a process yield from a<br />

chemical plant by dot plots.<br />

Sample 1: 72 71 73 76 74 77 69 80 68 79<br />

Sample 2: 72 74 79 73 71 67 78 77 80 65<br />

I Here we see that the averages of the two samples are about the same, but<br />

sample 1 has less variation than sample 2.<br />

Reference<br />

P.W.M. John (\990) Statistical Methods in Engineering and Quality Assurance. New York:<br />

Wiley.

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