100-Metodos-de-Qualidade-Total

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LIST OF METHODS 37 Failure mode and effect analysis (FMEA) 38 Fault tree analysis 39 Force field analysis 40 Minute analysis 41 Paired comparisons 42 Parameter design 43 Process cost of quality 44 Reliability 45 Robust design (off-line quality control) 46 Solution effect analysis 47 Stratification 48 System design 49 Taguchi methods 50 Tolerance design 11 91 96 98 101 103 105 107 110 112 113 115 117 119 122 Idea generation 51 Brainstorming 52 Brainwriting 53 Breaking set 54 Buzz groups 55 Idea writing 56 Imagineering 57 Improve internal process (lIP) plan 58 Lateral thinking 59 List reduction 60 Mind mapping 61 Morphological forced connections 62 Multi-voting 63 Nominal group technique 64 Opportunity analysis 65 Rich pictures 66 Snowballing 67 Suggestion schemes 123 125 127 129 130 132 134 136 138 140 142 144 145 147 149 151 153 Data collection analysis and display 68 Bar charts 69 Basic statistics 70 Box and whisker plots 71 C chart 72 Checksheets 73 Concentration diagrams 74 Cusum chart 75 Dot plots 154 156 159 161 164 166 168 171
12 100 METHODS FOR TOTAL QUALITY MANAGEMENT 76 Flowcharts 77 Geometric moving average 78 Histograms 79 Hoshin kanri (quality policy deployment) 80 Is/is not matrix 81 Matrix data analysis 82 Matrix diagram 83 Moving average 84 Multi-vari charts 85 NP chart 86 Paynter chart 87 P chart 88 Pie charts 89 Process analysis 90 Process capability 91 Sampling 92 Scatter diagrams 93 Spider web diagrams 94 Statistical process control (SPC) 95 Stem and leaf diagram 96 Tally charts 97 Tree diagrams 98 U chart 99 X moving range (X-MR) chart 100 X-R chart 173 175 177 182 184 186 188 190 192 194 197 199 202 204 208 210 212 214 216 219 221 223 225 228 231
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Page 15 and 16: THE ROLE OF TQM METHODS Total quali
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REFERENCES Akao, Y. (1991) Hoshin K
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INDEX acceptable quality level (AQL
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100-Metodos-de-Qualidade-Total

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