Enayam Port

Ship Operator
Customs Official
Customs House Agent
CFS
Tamil Research Institute
RAPID TECHNO-ECONOMIC FEASIBILITY REPORT FOR
DEVELOPMENT OF COLACHEL PORT AT TAMILNADU
FINAL REPORT
Owner
Ship leaves Ship leaves the
port of port of
loading discharge
IGM files in
ICEGATE
i
Normal time = 1 day
Reported delays of upto 12-14 days
No
Application for
IGM amendment
submitted
Supporting proof
acquired from
origin point
Cargo
Unloaded
Delivery
Order
issued
iv
Form 13 filled
for gate
clearance 1
Cargo Moved out
of port
Cargo
transported
to CFS
Cargo leaves
CFS
Cargo
reached
destination
ii
IGM Verified Cleared? Inward entry issued
Rummaging of vessel by
customs officer
Yes
Vessel Clearance
provided
Normal time = 0.5 hour
Reported delays of upto 2-3 hours
Form 13 cleared
by customs at
Port Gate
Normal time =1-2
hours
Reported delays of
upto 6 hrs
Cargo selected
for physical
verification
Customs
assessment
done (duty &
documentation
verified) 2
Cargo
cleared &
Out of
charge
issued
iii
BOE filed
online at
ICEGATE
Declaration
form printed
and signed
Printed copies of supporting
document submitted to
Customs, CFS, Port
Additional forms submitted to FSSAI,
Min of Agri etc. for clearance (depends
on type of cargo)
Normal time = 1 day
Reported delays of upto 2-3 days
Selected
cargo
weighed &
scanned
Selected
container
opened for
physical
verification
Figure 17: Cuatom process flow
Four key issues in the custom process (figure above) has been identified through discussions with customers, CFS
agents, liners and port operators :
i. Complex and time consuming process for rectifying errors in IGM
• Complex form with >80 inputs and often (~10% as reported by users) results in clerical errors.
• Amendment allowed only by ship operator through a written application. The process can take upto 12-14
days and during this time the container lies stuck with port or with CFS.
• Proposed solution: Amendment process can be made simpler by allowing online applications for
amendment & authorizing CHAs to make smaller amendments (correction of typographical errors)
ii.
Significant documentation burden for BoE and opportunity for digitization
• BoE requires 12-15 accompanying documents and physical copies needs to be submitted to multiple
agencies e.g. FSSAI, Ministy of Agriculture etc. (estimated 120 – 150 printouts required)
• Most of these forms ask for same information e.g. both packing list and invoice have data fields on
consignee name, address, description of cargo (weight, dimension, quantity) etc.
• Online ICEGATE system currently has limited provisions for attaching supporting documents.
• Proposed solution: Simplify by combining and reducing number of forms/ fields required e.g. Singapore
has even combined documents like invoice and packing lists. Also, develop ICEGATE into a single
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