BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
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Report form fields used by applications<br />
Managing reports with the Report form<br />
Some fields in the report form are used by reports installed with <strong>BMC</strong> <strong>Remedy</strong><br />
applications, but not with ad hoc reports created in the Report Console. These<br />
include:<br />
Category fields—These cause reports to be filtered by the Category menu in the<br />
Report Console. They form a hierarchy with three levels. All three, or none,<br />
should be set. You can create your own categories by using these fields if you<br />
need to.<br />
Date range fields—These are used by <strong>BMC</strong> <strong>Remedy</strong> application reports only.<br />
Report set name—This field used by <strong>BMC</strong> <strong>Remedy</strong> application reports only.<br />
The combination of the report set name and locale must be unique.<br />
Deleting report definitions<br />
Only the administrator and the person who created a report can delete it. There are<br />
two possible ways to delete a report definition:<br />
Select the report in the Report Console, and then click Delete.<br />
Search the Report form for the report, and then select the entry in the results list,<br />
and click Delete.<br />
NOTE<br />
To make a report unavailable without deleting it, select Inactive or Pending in the<br />
Status field of the Report form, or set Visible in Console to No.<br />
Report form entries for externally defined reports<br />
If you create a report by some means outside of the Report Console, such as a<br />
Crystal report or a <strong>BMC</strong> <strong>Remedy</strong> User report definition, and you want it to appear<br />
in the Report Console or in the ReportSelection form, you must manually add an<br />
entry for the report to the Report form and attach the report definition file in the<br />
Report Definition File field.<br />
If your server is a Unicode server, you cannot create a record in the Report form by<br />
attaching an .arr file created in <strong>BMC</strong> <strong>Remedy</strong> User. Instead, use the<br />
ReportCreator form to create reports on a Unicode server.<br />
Chapter 4 Configuring AR <strong>System</strong> for Web and AR <strong>System</strong> reports 101