BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

Export file formats for AR System reports
If Inactive or Pending is selected, the report does not appear the Report Console
list.
Export file formats for AR System reports
AR Export format
AR XML format
You can save or export AR System data to use in AR System forms, in a
spreadsheet, or in other applications. You can also save or export non-AR System
data from another application to use in an AR System form.
The file formats that you choose for exporting depend on the original data source
and how you will use the data. File formats for AR System reports are explained in
the following sections.
AR Export (.arx) is the default file type. It yields the cleanest results when data is
exported and imported within AR System. The AR Export format properly
formats data that you import into an AR System form by using BMC Remedy Data
Import.
NOTE
When an attachment is exported in AR Export format from a browser, a .zip file
is created that includes the .arx file and the attachments.
AR XML (.xml) is a BMC Remedy XML standard derived from the W3C XForm
standard, and it contains several elements that are required for AR System use. To
import XML data into an AR System form by using BMC Remedy Data Import,
your data must conform to the AR XML data specification. Data exported to the
AR XML file type conforms to this specification. You can also convert XML data
obtained outside AR System to the AR XML standard.
Conversely, you can export AR XML data, parse it with any tool that parses
documents that conform to the XForm specification, and use the data outside
AR System. For information about XForms, see the W3C website.
Attachments are handled in the same manner as in the .arx file type.
NOTE
When you export AR System data from Crystal Reports to HTML 3.2, HTML 4.0,
or XML, your default export directory depends on whether your computer is
connected to a network. If your computer is connected to a network, and your
login profile has a temporary directory setting under Windows, your default
export directory will be %USERPROFILE%\LocalSettings\Temp. If your computer
is not connected to a network your export will default to whatever temporary
directory is set in your Windows environment settings, for example, C:\Temp or
C:\Windows\Temp.
Appendix C For your end users: Creating reports in a browser 183