BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
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Defining report types<br />
Defining report types<br />
The ReportType form defines the environment that supports creating, editing, and<br />
running reports on the Web.<br />
The following report types are defined in the ReportType form:<br />
AR <strong>System</strong><br />
Crystal<br />
Web<br />
You can create report type entries, but they should follow the syntax described in<br />
Table 4-4 on page 110. Only administrators can submit or modify entries to the<br />
ReportType form.<br />
The recommended entries for AR <strong>System</strong> and Crystal report types are loaded<br />
automatically during AR <strong>System</strong> installation. Open the ReportType form in<br />
<strong>BMC</strong> <strong>Remedy</strong> User in Search mode to see these entries. Use the following<br />
procedure to define a new report type.<br />
To define a report type<br />
<br />
1 In a browser, open the ReportType form in New mode.<br />
http://host/contextPath/forms/serverName/ReportType<br />
Figure 4-4: ReportType form<br />
2 In the Report Type field, enter a name for the supporting report engine.<br />
AR <strong>System</strong> uses the following names. Do not use them as it would violate a unique<br />
index that has already been defined.<br />
AR <strong>System</strong><br />
Crystal<br />
Web<br />
Chapter 4 Configuring AR <strong>System</strong> for Web and AR <strong>System</strong> reports 109