24.04.2013 Views

BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

3 Delete, disable, or enable reports as needed.<br />

4 Click Save.<br />

Creating reports<br />

Setting up a new report<br />

Creating reports<br />

This section describes how to define a new Web or AR <strong>System</strong> report. (Crystal<br />

reports are pre-designed and must be installed by the administrator.)<br />

Web reports are suitable for preparing formatted list reports, which are presented<br />

in a table, and chart reports, which allow you to select from various types of charts<br />

to illustrate the data. By using the preview feature, you can use Web reports to<br />

work interactively with the data in the form.<br />

AR <strong>System</strong> reports are often used to export data in XML, .arx, or.csv format for<br />

use in another application or on another AR <strong>System</strong> server. In addition, you can<br />

use AR <strong>System</strong> reports generate statistical values based on the data. AR <strong>System</strong><br />

reports are can be run on the Web and in <strong>BMC</strong> <strong>Remedy</strong> User.<br />

When you click New to create a report, you must first define the type of report, its<br />

associated form, and the report name in the New Report screen.<br />

Depending on the type of report you are creating, AR <strong>System</strong> then opens either the<br />

report design screen of the Report Console (for Web reports) or the ReportCreator<br />

form (for AR <strong>System</strong> reports).<br />

To start a new report<br />

<br />

1 In a browser, click the AR <strong>System</strong> Report Console link on the home page to open<br />

the Report Console.<br />

2 Click New .<br />

3 In the Type field of the New Report window, select the Web or AR <strong>System</strong> report<br />

type. This field is required.<br />

4 In the Form field, enter the name of the form to use for the report. This field is<br />

required.<br />

Appendix C For your end users: Creating reports in a browser 167

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!