BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

Including parameters in saved or defined searches
NOTE
Searches saved on the web cannot be accessed from BMC Remedy User, and
searches saved in BMC Remedy User cannot be accessed on the web.
The Searches button opens a menu in which users can save searches and to open
defined, saved, and recent searches. The button is enabled for users only if you
have specified a preference server and have the AR System Searches Preference
form installed. This form pertains only to defined and saved searches on the web.
Figure 3-10: Searches menu in toolbar of a form displayed in a browser
For information about creating and saving searches, see Appendix B, “For your
end users: Running and saving searches on the Web.”
Including parameters in saved or defined
searches
You can include parameters in a saved or defined search by specifying a value in
the format $parameter$. When a user runs a parameterized search, a dialog box
opens and prompts the user to enter a specific value for the parameter.
Parameterized searches are not saved in recent search menus.
NOTE
Parameterized searches cannot be executed in BMC Remedy User.
To define a search with parameters
1 In BMC Remedy Developer Studio, open the form for which you want to define a
search.
2 Click the tab of the View that you want to customize.
3 In the Properties tab for the view (click in an empty part of the form to see these
properties), click Defined Searches, and click the ellipsis (...) button.
4 Click Add.
5 Enter the appropriate information in the following fields:
Name—The administrator-defined name for the search.
Description—A short description of what the search does; for example, “Search
for tickets by submitter.” If a description does not exist for a search, the name is
used instead.
Chapter 3 Working with applications that will be viewed in a browser 91